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Dislikes: Unfortunately, I usually do, I have the sort of brain that remembers useless facts and figures, but ask me to be observant or to identify someone from a photo and I'm hopelessOriginally Posted by wajoname
Unfortunately, I usually do, I have the sort of brain that remembers useless facts and figures, but ask me to be observant or to identify someone from a photo and I'm hopeless
There are 10 types of people in this world, those who understand binary maths and those who don't
The key is to refrain from opening your mouth whenever you know the answer to a question except in rare cases where it might benefit you (like in front of an important customer or your boss or something like that). Let everyone else think you're a moron and it'll save you a lot of time...
But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.
Sometimes when I'm asked if I know a part number, I make one up and wait for them to write it down before I tell them that I don't really know it.
One of the guys I work with got so fed up with the phone calls before someone got on site to look for the solution themselves, that when he was asked if he had any idea what was causing copy quality problems on a high volume copier, he told them to look for an obstruction in the finisher LOL. When the other tech asked if that could really cause CQ? He told him to stop being so bloody stupid, and to go and try to sort it out himself!! LOL
There are 10 types of people in this world, those who understand binary maths and those who don't
I've found that sometimes even when you give a tech a good suggestion that will probably fix the problem, they'll see how much actual work it would take (taking apart the machine and such) a end up asking someone else hoping for an easier fix.
But I'm trying, Ringo. I'm trying real hard... to be the Shepherd.
Oh yes, I've known ones like that, we had one, a few years ago, that would call round at least 3 or 4 of us, and get the same response from us all, what he was really fishing for was for one of us to offer to come and help him
There are 10 types of people in this world, those who understand binary maths and those who don't
Yes, I've seen this situation before too.
"That sounds like too much work. I don't want to make that much effort. Isn't there something easier I could do?"
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
And if you manage to get the imbecile fired they will go and get a job at the Lexmark call centre. You will never be free of them!
At least 50% of IT is a solution looking for a problem.
I have worked with imbeciles before, fortunately I don't have any at my current job. One guy asked me so many questions at one job I wondered, and I think I said this to someone if memory serves, how this idiot made it into work everyday without calling for directions first.
If at first you don't succeed, redefine success
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