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  1. #1
    Technician aabs's Avatar
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    Question Problem with RSS cable call service

    Hi guys,

    One of my customers has a SPC430DN displaying "problem with rss cable call service"
    All is working as it should but I cannot get the message to go away.
    Device is connected by ipv4 dhcp only
    USB not in use.
    Reset all I can think of but message is still on display with no cables attached to the printer.

    Anyone come across anything like this in the past?

  2. #2
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Problem with RSS cable call service

    Check SP 5816. If it is set to 1, change to 0.

  3. #3
    Technician aabs's Avatar
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    Re: Problem with RSS cable call service

    First thing I checked already set to 0

  4. #4
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Problem with RSS cable call service

    You may also want to try SP 5801 017 CCS - Resets or deletes the CSS-related data.

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