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  1. #1
    Field Supervisor Rich's Avatar
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    Charis Pro C5100 cleaning unit filling

    Hi there. I have a Charis Pro c5100 which keeps backing up waste toner under the cleaning brush every 2000-3000 pages. The waste auger is clear, there is no blockage in the waste system of any kind, the cleaning unit is turning ok yet the seal below the brush fills up and drops on the prints.
    This only started about 2 months ago & the machine is 16 months old- been ok till now. All PM items are within life, firmware is up to date & Ricoh haven't heard of any problem.
    The cleaning unit is driven by the same motor as the PTR and the paper transport which we have ruled out as there is no jitter or print quality defect. The prints are not overtoned. There are no SC codes logged.

    Any help appreciated.

  2. #2
    AutoMajical Resolutionist 2,500+ Posts
    Charis Pro C5100 cleaning unit filling

    Tonerbomb's Avatar
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    Re: Charis Pro C5100 cleaning unit filling

    which cleaning unit are you asking about????????????????
    Mystic Crystal Revelations

  3. #3
    Field Supervisor Rich's Avatar
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    Re: Charis Pro C5100 cleaning unit filling

    Quote Originally Posted by Tonerbomb View Post
    which cleaning unit are you asking about????????????????
    Apologies. ITB cleaning unit

  4. #4
    Retired 10,000+ Posts
    Charis Pro C5100 cleaning unit filling

    slimslob's Avatar
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    Re: Charis Pro C5100 cleaning unit filling

    I do not work on the Pro C5100, but have had a similar problem with the PCUs on the MP C6501. Cause was an extremely worn lubricant bar. It the ITB cleaning unit has a lube bar, check it.

  5. #5
    Field Supervisor Rich's Avatar
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    Re: Charis Pro C5100 cleaning unit filling

    Quote Originally Posted by slimslob View Post
    I do not work on the Pro C5100, but have had a similar problem with the PCUs on the MP C6501. Cause was an extremely worn lubricant bar. It the ITB cleaning unit has a lube bar, check it.
    Have fitted complete new ITB cleaning unit which has the end seal mod already fitted- same problem.

  6. #6
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    Re: Charis Pro C5100 cleaning unit filling

    Hi, i have the same exactly problem!!! Is there any solution for that guys, thanks

  7. #7
    Retired 10,000+ Posts
    Charis Pro C5100 cleaning unit filling

    slimslob's Avatar
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    Re: Charis Pro C5100 cleaning unit filling

    Quote Originally Posted by pythonas View Post
    Hi, i have the same exactly problem!!! Is there any solution for that guys, thanks
    Hey grave digger, this thread is from 4 1/2 years ago. Start a new thread.

  8. #8
    Service Manager 10,000+ Posts
    Charis Pro C5100 cleaning unit filling

    Phil B.'s Avatar
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    Re: Charis Pro C5100 cleaning unit filling

    Quote Originally Posted by pythonas View Post
    Hi, i have the same exactly problem!!! Is there any solution for that guys, thanks
    in your own new thread state the following:

    page counts on ALL PM parts

    have you cleaned the machine. laser glass.. transfer section.. drums/devs

    copy/print

    who maintains the unit

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