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  1. #11
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    Re: MP6002 change of serial number SC995-00

    Quote Originally Posted by copier tech View Post
    Fit the original NVram back in the machine, change any serial number back to the correct original one.

    Once the machine is ready access the WIM log in as supervisor from here you can change the admin password back to the default blank one.

    If you can not log in a supervisor you can clear the admin password from "special SP mode"

    You should never swap an NVRAM from one machine to another, only ever fit new chips.

    Hi, I don't have the original NVRAM upload to put back onto the machine as its corrupted. I can only get the copier into a ready SC free state by setting SP5811's to the serial number of the box I borrowed the NVRAM upload from.
    how are you getting into Special SP mode? The Factory SP mode access hasn't helped 😩

  2. #12
    Copier Combobulator 500+ Posts
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    Re: MP6002 change of serial number SC995-00

    Quote Originally Posted by Peter762 View Post
    Hi, I don't have the original NVRAM upload to put back onto the machine as its corrupted. I can only get the copier into a ready SC free state by setting SP5811's to the serial number of the box I borrowed the NVRAM upload from.
    how are you getting into Special SP mode? The Factory SP mode access hasn't helped 😩
    Hold the # while hitting the button for system SP mode.

  3. #13
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    Re: MP6002 change of serial number SC995-00

    Quote Originally Posted by Peter762 View Post
    Hi, I don't have the original NVRAM upload to put back onto the machine as its corrupted. I can only get the copier into a ready SC free state by setting SP5811's to the serial number of the box I borrowed the NVRAM upload from.
    how are you getting into Special SP mode? The Factory SP mode access hasn't helped 😩
    Thanks all on this one, the key here is in the NVRAM upload file as it clearly does contain the serial number
    I recall reading in the service manual that this wasn't the case (I suspect encrypted as I changed the four instances I found of it).
    Spent too long on this one and will have to accept where it is, I'm not sure that the risk of investing in the purchase of a new NVRAM is worthwhile given that it could be still taking a punt on the outcome.

  4. #14
    Technician
    MP6002 change of serial number SC995-00


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    Re: MP6002 change of serial number SC995-00

    Quote Originally Posted by Peter762 View Post
    Ok, changing engineer level SP5811 -1&2 brings up SC995-00.
    how are you accessing "Factory SP"?
    how to access the "Factory SP" to enter sp5811-1

  5. #15
    Service Manager 1,000+ Posts
    MP6002 change of serial number SC995-00


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    Re: MP6002 change of serial number SC995-00

    Quote Originally Posted by Babujoseph View Post
    how to access the "Factory SP" to enter sp5811-1
    I hope no one replies to this, Factory mode is a guarded secret, not for posting on this open forum. Maybe someone will shoot you a private message.

  6. #16
    Retired 10,000+ Posts
    MP6002 change of serial number SC995-00

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    Re: MP6002 change of serial number SC995-00

    Quote Originally Posted by Babujoseph View Post
    how to access the "Factory SP" to enter sp5811-1
    If you do noot know how to access Factory SP, you need to contact your Ricoh regional tech support.

  7. #17
    Technician
    MP6002 change of serial number SC995-00


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    Re: MP6002 change of serial number SC995-00

    Quote Originally Posted by slimslob View Post
    If you do noot know how to access Factory SP, you need to contact your Ricoh regional tech support.
    If i have access to Ricoh, i wouldn't have contacted you.

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