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  1. #131
    Senior Tech 100+ Posts
    Join Date
    May 2015
    Location
    queens ny
    Posts
    176
    Rep Power
    12

    Re: RICOH copeir monthly auto meter

    Quote Originally Posted by luca72 View Post
    hi tonermunkeh, I take this opportunity to ask something about sp 5-866 ... I tried on a 2003, I entered all the parameters following the guides of the various discussions here on the forum, only when I try with sp 5-866-112 ( test), it instantly returns "failed" the scan to mail works perfectly, you have some idea of ​​what might be missing to make it work???...
    Auto specified sender has to be on in the file transfer mode. SP 5866-110 set to 1 first and then power off. Power back on and then set your other settings and run a test. The key here is to power off completely before you run the test.

  2. #132
    Senior Tech 100+ Posts
    Join Date
    Dec 2015
    Location
    Pooler, GA
    Posts
    229
    Rep Power
    11

    Re: RICOH copeir monthly auto meter

    Everything can be set before cycling power. But as you mentioned it will not work until the power is cycled.

    Not sure if the following is a repeat of what someone else has done but this is what I have our techs do:

    1) Make sure email is setup and working.
    2) SP5866-110, Change to a “1”. Turns on the ability for e-mail counter notification
    3) SP5866-121, Enter the “To” address (Use an address you can check first. If you get the email then use address it needs to goto)
    a. SP5866-122 and 123 can be used for additional destinations
    4) Reboot the machine
    5) SP5866-114, Specify date to send email (0 is every day)
    6) SP5866-115, Specify time to send (24 hour format, no leading 0, 9:00AM would be 900)
    7) SP5866-112, Sends a test email after exiting system SP

    Still takes going in a few times but has not failed me yet, as long as the copier can send e-mail.

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