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  1. #1
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    MPC 3003 SC 672-11

    Hi guys,

    Have a mpc 3003 with a sc 672-11.

    Have replaced the ops panel, control board, nvram and hdd to no success, tried updating firmware but no luck. according to service manual these fixes should have cleared the fault but as of yet no luck.

    does any one have any other options that i can take to get this machine up and running.

    cheers

  2. #2
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    Re: MPC 3003 SC 672-11

    Sometimes the HDD can be the cause

  3. #3
    Retired 10,000+ Posts slimslob's Avatar
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    Re: MPC 3003 SC 672-11

    Check the USB cable to the operation panel.

  4. #4
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    Re: MPC 3003 SC 672-11

    Quote Originally Posted by slimslob View Post
    Check the USB cable to the operation panel.

    yeah have just replaced the whole harness from the ops panel to the board at the back, no joy

  5. #5
    Service Manager 1,000+ Posts
    MPC 3003 SC 672-11

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    Re: MPC 3003 SC 672-11

    Does this box have a fax? does it still happen if the FCU is removed?
    If no fax the only thing left is the IPU. Check fuse FU5 on the IPU, its a tiny surface mount fuse.
    At least 50% of IT is a solution looking for a problem.

  6. #6
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    Re: MPC 3003 SC 672-11

    Quote Originally Posted by Lagonda View Post
    Does this box have a fax? does it still happen if the FCU is removed?
    If no fax the only thing left is the IPU. Check fuse FU5 on the IPU, its a tiny surface mount fuse.

    machine did have a fax, still same fault after removed,
    replaced IPU with another machines IPU, no luck

  7. #7
    The New Guy 1,000+ Posts ruben's Avatar
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    Re: MPC 3003 SC 672-11

    Here is a tech bulletin on the possible causes: RD147144c.pdf

    Going by what you have currently tried, it is most likely a faulty controller board.

  8. #8
    Senior Tech 100+ Posts francisco's Avatar
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    Re: MPC 3003 SC 672-11

    Quote Originally Posted by amishee View Post
    Hi guys,

    Have a mpc 3003 with a sc 672-11.

    Have replaced the ops panel, control board, nvram and hdd to no success, tried updating firmware but no luck. according to service manual these fixes should have cleared the fault but as of yet no luck.

    does any one have any other options that i can take to get this machine up and running.

    cheers
    turn off the machine
    open front door
    take out all toner cartridge
    turn on
    wait to machine ask for toner cartridge, if so sc 672 will not log
    you have a bad toner chip (must be yellow)

  9. #9
    Junior Member James1409's Avatar
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    Re: MPC 3003 SC 672-11

    @amishee

    Hi, I know this is way too late to answer this, but it is much better to share info that to let it slip away.
    I have gad this code many times and it was always one of two things for me :
    1. If it is a new M/C installation, you will get a 672-11 code when the fax board jumper is still on "OFF"
    2. Also as "Slimslob" said, the USB cable between controller and operation panel.

    Hope it helps.

    Big Fat Beautiful day to all.

  10. #10
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    Re: MPC 3003 SC 672-11

    Quote Originally Posted by amishee View Post
    yeah have just replaced the whole harness from the ops panel to the board at the back, no joy
    do you know the part number for the harness? USB cord part number. I ordered 1 online but it does not transmit the data. So I used it from a parts machine. But, another machine did the same code and I don't have another parts machine to steal the part.

    If you have a the USB cord part number I would really appreciate it.

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