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  1. #1
    Technician
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    Sep 2016
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    Glasgow
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    Urgent - 4501A - keeps printing error

    Urgent - 4501A - keeps printing error

    Dear All I need urgent help with my ricoh 4501A. It kept having code 15-12. So I tried to play with the settings.

    Now it just keeps print hundreds of error reports

    ************************************************** ****************************
    This E-mail was sent from "LIP-DES01" (Aficio MP C4501A).

    Queries to: email address

    **************** Error Report( 2018. 2. 9 10:19 ) ****************

    Sender: email address

    Error Type: Invalid File (Code Error)

    Please Confirm

    Thank You
    ************************************************** *****************************************


    Thanks in advance

  2. #2
    Service Manager 2,500+ Posts
    Urgent - 4501A - keeps printing error

    sandmanmac's Avatar
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    Feb 2009
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    Re: Urgent - 4501A - keeps printing error

    What settings did you "play with"?
    Unless this is a new machine (to you) I doubt this just start happening by itself?
    Some change in the email reception settings probably led to it. I'd start by disabling all reception settings in WIM

    Never had it but, Here's what it says:
    15-12 Authorization Error - POP3/IMAP4 send authorization failed:
    - Incorrect IFAX user name or password.
    - Access was attempted by another device,
    such as the PC.
    - POP3/IMAP4 settings incorrect.

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