Machine say add toner, new toner installed, cleaned out toner transport tray
just says add toner
Machine say add toner, new toner installed, cleaned out toner transport tray
just says add toner
how many copies on pcu?
what we have here is a FAILURE to provide information. We are GOOD... but not mind readers.
other than cleaning out toner transport tray and installing a new toner... what have you done?
what is the page counts on drum/dev/belt?
did you clean out the supply tubes?
is the machine clean inside?
Check the toner inlet on the PCU, if it is packed with toner chances are bad gears in the developer unit.
as was mentioned if there is more than 60k on it, the PCU needs to be rebuilt or replaced
If he had a large amount of toner in the tray that he had to clean out, I wonder if he had the old toner valve stuck in the chuck? I see this frequently. Correction. I took a look at kttyhwk's profile and it should be SHE not he. Sorry Kate you did put more information in your profile than many do and I did not initially check.
Maybe a silly question, but was the nipple from the OLD toner bottle left behind in the hopper? I've seen that happen a couple of time, so it might be worth a look
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