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  1. #1
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    SC 572-00 on MP5502

    Having some issues tracking down this code. On certain screens it is 572-02 and other's it is 572-00. This occurred after two sheets of paper were found baked around the fuser roller.

    mmexport1533040371780.jpgmmexport1533040376745.jpg
    Last edited by MP C5502 Fan; 07-31-2018 at 01:43 PM.

  2. #2
    SanDiegoCopierRepair.com 1,000+ Posts
    SC 572-00 on MP5502

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    Re: SC 572-00 on MP5502

    Quote Originally Posted by MP C5502 Fan View Post
    Having some issues tracking down this code. On certain screens it is 572-02 and other's it is 572-00. This occurred after two sheets of paper were found baked around the fuser roller.

    mmexport1533040371780.jpgmmexport1533040376745.jpg
    Dirty/contaminated thermistor and pressure roller. Clean or replace thermistor and pressure roller and clean thermopile lens.
    Anything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

  3. #3
    Senior Tech 100+ Posts DRichard's Avatar
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    Re: SC 572-00 on MP5502

    Quote Originally Posted by MP C5502 Fan View Post
    Having some issues tracking down this code. On certain screens it is 572-02 and other's it is 572-00. This occurred after two sheets of paper were found baked around the fuser roller.

    mmexport1533040371780.jpgmmexport1533040376745.jpg
    Pressure temp not reaching target.
    Either the thermopile is dirty or the center thermistor needs replacing.

  4. #4
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    Re: SC 572-00 on MP5502

    We cleaned the lenses, but disassembling the fuser unit was beyond our ability, so we sent it to the technician who refurbished the unit for repair.

    We had a tech come in, but he said various motors are broken and need to be replaced and we were able to determine from the 572-02 this was a temp issue, so we assume this was not a correct diagnosis. When the error code is cleared the machine starts normally and sounds normal until it throws the code again after a short while (fuser unit cool to the touch).

    BTW any advice on selecting a competent tech?
    Last edited by MP C5502 Fan; 07-31-2018 at 02:50 PM. Reason: typo

  5. #5
    Senior Tech 1,000+ Posts
    SC 572-00 on MP5502

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    Re: SC 572-00 on MP5502

    Quote Originally Posted by MP C5502 Fan View Post
    BTW any advice on selecting a competent tech?
    I dunno, a location would be nice. Maybe you should not have blanked your entire profile.
    NEVER ASSUME ANYTHING

  6. #6
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    Re: SC 572-00 on MP5502

    Quote Originally Posted by mikadonovan View Post
    I dunno, a location would be nice. Maybe you should not have blanked your entire profile.
    Not asking for a referral... just general traits, training, etc. Probably too vague to answer - but thanks for your interest.

  7. #7
    Retired 10,000+ Posts slimslob's Avatar
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    Re: SC 572-00 on MP5502

    Quote Originally Posted by MP C5502 Fan View Post
    Not asking for a referral... just general traits, training, etc. Probably too vague to answer - but thanks for your interest.
    Maybe you should try correctly providing correct information. To begin with, your title says MP5502. Now the question becomes are you actually working on a Gestetner 5502 B/W, MP C5502 color or an Okidata MPS5502. If you don't fully complete your profile, how are we to know if you are located where regional climate might be factor.

  8. #8
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    Re: SC 572-00 on MP5502

    Quote Originally Posted by slimslob View Post
    Maybe you should try correctly providing correct information. To begin with, your title says MP5502. Now the question becomes are you actually working on a Gestetner 5502 B/W, MP C5502 color or an Okidata MPS5502. If you don't fully complete your profile, how are we to know if you are located where regional climate might be factor.
    1. You can't edit the title (I tried) and no one asked or seemed confused.
    2. For security reasons I cannot tell you my location.

  9. #9
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    Re: SC 572-00 on MP5502

    SC 572 could mean that the thermopile needs to be replaced, not just cleaned

  10. #10
    Retired 10,000+ Posts slimslob's Avatar
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    Re: SC 572-00 on MP5502

    Quote Originally Posted by MP C5502 Fan View Post
    1. You can't edit the title (I tried) and no one asked or seemed confused.
    2. For security reasons I cannot tell you my location.
    That's is why you have to pay attention to what you are doing when posting.

    As for your location, If I were to say that I lived in Ridgecrest, CA, that in no way would say that I worked at China Lake Naval Weapons Center.

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