Scanning to folder ok on PC, but not on laptop. Both Win 10

[Phil B.]

Check the IP address of the laptop.
I’ve seen laptops on WiFi in a completely different ip range than the wired desktops.

most times wireless IS set up on a different IP scheme....

was the laptop hooked up w/ crossover cable? on some of the older units you HAD to use a crossover where the new architecture of the network channels are compensating for it.

you might even have to reboot lapper once you have the IP range set.

[Reed]

Hoi,
Gateway, DNS, username and password, folder path,... all are ok.
Firmware is 10 months old.
Folder is shared by "everyone" with both "read and write"...
Printer driver is PCL6, port is a 192.168. (no universal).

Scan to PC ok, scan to lap top: no good.

????

If it is Windows 10 check to see if smb 1 scanning is enabled. The PDF that Francisco sent shows how to do it. I have had some windows 10 pc's work and some don't when trying to do SMB scan. An update in windows 10 seemed to disable smb 1 scanning

[Mark Bbb]

smb: fransesco pdf is in potugues or so....

I have sent customer mail to connect the lap top with cable and disable the wifi.
Tomorrow i will now more...
Thank you all for helping!

[slimslob]

Have them check the adapter settings for the wireless on the laptop. File and Print Sharing might be turned off.

[Mark Bbb]

customer has only wifi.
So, one laptop ok (with wifi) and other laptop NG, both win 10
But... i'll be off, untill half september.
I'll keep you informed then.
Greetings,
Mark