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  1. #11
    Service Manager 10,000+ Posts
    Ricoh MP C4000 ADF image problem

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    Re: Ricoh MP C4000 ADF image problem

    Quote Originally Posted by savi0r View Post
    The platen glass and mirros are clean. Can it be from something else than the scanner if the print is ok? Just to know where to dig.
    Did you also clean the white plate?

    Sent from my SM-G960U using Tapatalk

  2. #12
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    Re: Ricoh MP C4000 ADF image problem

    that's the solution .... change plates no man hahahaha

  3. #13
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    Re: Ricoh MP C4000 ADF image problem

    you have the bulging adf ... you have to take the exposure glass and put it horizontally ... the adf car is uneven and it creates shade ... there is also the option of dirty glasses but it misses me more ... a hug
    you have the bulging adf ... you have to take the exposure glass and put it horizontally ... the adf car is uneven and it creates shade ... there is also the option of dirty glasses but it misses me more ... a hug

  4. #14
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    Re: Ricoh MP C4000 ADF image problem

    you have the bulging adf ... you have to take the exposure glass and put it horizontally ... the adf car is uneven and it creates shade ... there is also the option of dirty glasses but it misses me more ... a hug

  5. #15
    Service Manager 10,000+ Posts
    Ricoh MP C4000 ADF image problem

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    Re: Ricoh MP C4000 ADF image problem

    Quote Originally Posted by joserf View Post
    that's the solution .... change plates no man hahahaha
    I didn't say CHANGE I said Clean white plate... that's how the scanner balances the white recognition for scanning


    Sent from my SM-G960U using Tapatalk

  6. #16
    Service Manager 10,000+ Posts
    Ricoh MP C4000 ADF image problem

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    Re: Ricoh MP C4000 ADF image problem

    Quote Originally Posted by joserf View Post
    you have the bulging adf ... you have to take the exposure glass and put it horizontally ... the adf car is uneven and it creates shade ... there is also the option of dirty glasses but it misses me more ... a hug
    WTF are you trying to say? ADF car? do you mean CARRIAGE? or are you talking about the rails?

    sounds like you are talking out yo ass.

  7. #17
    Just a tech 250+ Posts keithxxiii's Avatar
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    Re: Ricoh MP C4000 ADF image problem

    Quote Originally Posted by Oze View Post
    Check the gray balance settings on the birth certificate.
    That tends to give you a cyan background if it's out of whack.
    SP4-609-001(Book scan)
    SP4-609-002(DF scan).
    Check all the settings against the birth certificate down to SP4-611-002.
    +1 on this suggestion. I had an almost exactly same problem on an MPC3004. Cyan background while copying from ADF.
    Tech has replaced IPU, Scanner assembly, SIOB. When I visited the site, i did a backup of the nvram, cleared it, did some test copies and works fine.
    When data has been restored, the same problem came back.

    It's pain when you have to set all the values from the Birth Certificate of the machine.

    Just a friendly reminder tho, check your logging data if you have an SC code 1XX.
    Aye! Cut the crap

  8. #18
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    Re: Ricoh MP C4000 ADF image problem

    Thank you all for the replies. I can handle restoring the initial values in sm. I'm going to work on the copier today and i'll keep you updated.

  9. #19
    Senior Tech 100+ Posts Kimi's Avatar
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    Re: Ricoh MP C4000 ADF image problem

    printing off a non-default smc also might help with checking the BC (not been on the tools for a few years now)

  10. #20
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    Re: Ricoh MP C4000 ADF image problem

    if I was referring to the lanes where the lamp and the crystals are ... if the adf has had weight on top you have to put it back again, taking it from where the glass is and pushing it up with your hands until you see that it is horizontal . that is the problem that you have insurance

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