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  1. #1
    Service Manager 1,000+ Posts digicor's Avatar
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    ricoh mp5054 sc 687-00

    is there a fix for this? Machine runs a few copies then throws this code , ill i have to reference is turn it off then turn it back on, Ive unplugged it for 15 mins, same story
    any ideas please, thankx

  2. #2
    Service Manager 5,000+ Posts
    ricoh mp5054 sc 687-00

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    Re: ricoh mp5054 sc 687-00

    Quote Originally Posted by digicor View Post
    is there a fix for this? Machine runs a few copies then throws this code , ill i have to reference is turn it off then turn it back on, Ive unplugged it for 15 mins, same story
    any ideas please, thankx
    Not much info on this code.
    might be worth reseating the conntroller connections & ram.
    Flash firmware is worth a try.

    Code

    SC687-00
    Description

    PER Not Received Error Unable to receive the PER command from the controller.
    Causes

    Communication error
    Remedy

    • Turn the power off/on.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
    Retired 10,000+ Posts
    ricoh mp5054 sc 687-00

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    Re: ricoh mp5054 sc 687-00

    Try re seating all USB connections.

  4. #4
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    Re: ricoh mp5054 sc 687-00

    We have the same issue on a 4054. Any resolution?

  5. #5
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    Re: ricoh mp5054 sc 687-00

    Quote Originally Posted by ctuinstra View Post
    We have the same issue on a 4054. Any resolution?
    Never mind. It's the HDD. We have a couple of cases logged internally for this issue.

  6. #6
    Service Manager 1,000+ Posts luca72's Avatar
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    Re: ricoh mp5054 sc 687-00

    Quote Originally Posted by digicor View Post
    is there a fix for this? Machine runs a few copies then throws this code , ill i have to reference is turn it off then turn it back on, Ive unplugged it for 15 mins, same story
    any ideas please, thankx
    1) try to make copies with the HD disconnected
    2) try to do some sp 801-xxx
    3) update the firmware
    4) try to disconnect and reconnect the various boards, I never liked those microconnectors
    5) remove momentarly , fax board, or other option accessories
    Last edited by luca72; 02-19-2021 at 07:16 PM.

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