ricoh customer engineer tool

[Codex]

there is no need to private message me asking for me to send you this tool. if you are an authorized ricoh tech. then you can go onto the website and download it.... if you are not an authorized tech. then guess what.....

Sorry.... But i checked my outbox.... There is no pm there.......

Inviato dal mio SM-G935F utilizzando Tapatalk

[slimslob]

Yes i'm an authorized ricoh tech... But i've never heard about it here. I learned it's in the firmware download site... I tried it last week. Sorry for the pm.... But i thought it was a kind of "experimental prototype only avaiable in the US"

Inviato dal mio SM-G935F utilizzando Tapatalk

Sorry.... But i checked my outbox.... There is no pm there.......

Inviato dal mio SM-G935F utilizzando Tapatalk

Mighty presumptive of you to assume that dalewb74 was referring to you in his reply to this thread. If someone had sent a PM to me, I would have replied to the PM and told said person to talk to my credit manager. Her name is Helen Waite.

[Coptech]

Mighty presumptive of you to assume that dalewb74 was referring to you in his reply to this thread. If someone had sent a PM to me, I would have replied to the PM and told said person to talk to my credit manager. Her name is Helen Waite.

Ours is Haywood Jablomey

[dalewb74]

my bad. just so many people trying to get stuff for free and not even an authorized tech.. i actually found it one day while looking at the main page on a specific model. and just clicked it because it got my attention. good luck. i hope it works well for you. so far seems very handy to me. though i think it should be called tech and not customer. as the customer has no business messing with what this does.

[senakainoki]

I just want update the latest firmware with mpc2004ex. any body updated for threes machine. different with mpc2503 series


Thanks
senaka

[davel]

Call your local authorised Ricoh tech.

[anothertech]

I just want update the latest firmware with mpc2004ex. any body updated for threes machine. different with mpc2503 series


Thanks
senaka

Oh-boy, here we go!

[aviso66]

rfg08059 is a bulletin is announcing the release of the Customer Engineer Tool. It includes a table of the following supported models

MP C2004/C2504/C3004/C3504/C4504/C5504/C6004
MP C2004ex/C2504ex/C3004ex/C3504ex/C4504ex/C5504ex/C6004ex
IM C2000/C2500/C3000/C3500/C4500/C5500/C6000

and the required firmware for each model.

are these the only supported model for the diagnostic tool?

[davel]

Yes

[KenB]

Unfortunately, many of these great new tools and features only work with very new models.

The technology they require simply doesn’t usually exist with the older equipment.

Like it or not, that’s just how it works...or doesn’t, depending on your frame of mind.