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  1. #1
    Senior Tech 250+ Posts tjvincent's Avatar
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    Ricoh scan to email sender name

    Is there anyway to have the default sender with scan to email be the person that is sending the email rather than the SMTP Auth email address be included every time, even if you have the Auto specify sender name turned off ?

  2. #2
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: Ricoh scan to email sender name

    Address book check the box, but don't recommend using it that way. Stick with the default sender

  3. #3
    Retired 10,000+ Posts
    Ricoh scan to email sender name

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    Re: Ricoh scan to email sender name

    If you require user code authentication in order to scan, the sender will be the address associated with the user code used, provided it is set for Use as Sender. If the user does not have an stored address, then it will use the the address stored as the administrator and Auto specify is ON.

    FYI, I would suggest that all email addresses used as senders have the same @domain as the authentication address otherwise there are some online, POP and IMAP server that will bounce the emails back to the sender a potential malicious content.

  4. #4
    Service Manager 5,000+ Posts
    Ricoh scan to email sender name

    copier tech's Avatar
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    Re: Ricoh scan to email sender name

    Quote Originally Posted by tjvincent View Post
    Is there anyway to have the default sender with scan to email be the person that is sending the email rather than the SMTP Auth email address be included every time, even if you have the Auto specify sender name turned off ?
    You can set this in Address book management via the WIM, choose the reply address to be the seder for each user etc.
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  5. #5
    Senior Tech 250+ Posts tjvincent's Avatar
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    Re: Ricoh scan to email sender name

    So you can set "use name as sender" and un-check use default sender which helps, it then says it comes from that person but then in <angle brackets> it says the default gmail account that it authenticates with.

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