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Re: Dirty environment causing DF problems
try AF032080 roller on the reverse roller hub for double feeding. D6832417 - SHEET:ENTRANCE:SEPARATION PAD is the engineers resolution for double feeding, if it is available yet.
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Re: Dirty environment causing DF problems
Yeah I also have some customers confusing Doc Feeders with dumpsters lol
That's where the tech has to perform the not so cool part of the job, like talking about specs and stuff. I actuelly have some customers that I was able to make aware about these sort of issues and they acually keep their MFPs neat and tidy with compressed air and some cleaning equipment for rollers. So it's worth to try it the nice way before igniting the "specification/limitation bomb".
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