Results 1 to 10 of 10
  1. #1
    Senior Tech 100+ Posts delosangeles's Avatar
    Join Date
    May 2008
    Posts
    238
    Rep Power
    0

    Smile Ricoh Aficio 2075SP ~ Printing Unwanted data on Word files & Config Page

    Good day everyone,

    Reaching out to get opinion of the source of unwanted data when printing Word files @ page 400 of a 1000 page job. Then after a new job is sent to printer all pages are clear until once again @ about page 400 to 700 the defective printing reappears.

    I attached 3 files to have them reviewed.

    After 4500 to 5000 printed pages I printed a Printer Config Page it also appeared on their. Does not occur when doing Copy Jobs.

    I updated all firmware & even installed the BETA:

    B140_printer_BETA Firmware_v1.05B 1221 2006

    To correct Jeberish Printing, it did not correct the issue.

    Thanks for your Input

    Attached Files Attached Files
    Last edited by delosangeles; 1 Week Ago at 05:11 PM. Reason: more detail
    Trade like a tiger sleep like a baby

  2. #2
    Senior Tech 250+ Posts FrohnB's Avatar
    Join Date
    Jul 2017
    Location
    Fremont, Nebraska
    Posts
    347
    Rep Power
    12

    Re: Ricoh Aficio 2075SP ~ Printing Unwanted data on Word files & Config Page

    I would suspect HDD or Memory.

  3. #3
    Senior Tech 100+ Posts delosangeles's Avatar
    Join Date
    May 2008
    Posts
    238
    Rep Power
    0

    Re: Ricoh Aficio 2075SP ~ Printing Unwanted data on Word files & Config Page

    Quote Originally Posted by FrohnB View Post
    I would suspect HDD or Memory.
    FrohnB, Have you see these occur in your past? , Thanks much.

    I will clear the memory & reformat the HDD for good measure,


    Trade like a tiger sleep like a baby

  4. #4
    Retired 5,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    9,598
    Rep Power
    208

    Re: Ricoh Aficio 2075SP ~ Printing Unwanted data on Word files & Config Page

    HDD or BICU

  5. #5
    Senior Tech 100+ Posts delosangeles's Avatar
    Join Date
    May 2008
    Posts
    238
    Rep Power
    0

    Re: Ricoh Aficio 2075SP ~ Printing Unwanted data on Word files & Config Page

    Quote Originally Posted by slimslob View Post
    HDD or BICU

    slimslob you too? & controller?

    I was leaning to getting into realigning the Laser Unit, OK I will follow thru.

    Thanks guys.
    Trade like a tiger sleep like a baby

  6. #6
    Senior Tech 250+ Posts FrohnB's Avatar
    Join Date
    Jul 2017
    Location
    Fremont, Nebraska
    Posts
    347
    Rep Power
    12

    Re: Ricoh Aficio 2075SP ~ Printing Unwanted data on Word files & Config Page

    I have run into this before on this model and a few other models (3235C comes to mind).

    I think we have gotten lucky a couple times in just Formatting the HDD, but ultimately came the time they had to be replaced.

    If it was the laser unit, I think you would just get random lines, and not the "added text/ data".

    DO NOT DO A MEMORY CLEAR "ALL" (5-801-001). Only do it for whatever function you are trying to resolve an issue for (i.e. Scanner, or NCS). In this case, I don't think you really need to do any kind of memory clear.

  7. #7
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
    Join Date
    Dec 2007
    Location
    Cleveland, Ohio
    Posts
    3,086
    Rep Power
    78

    Re: Ricoh Aficio 2075SP ~ Printing Unwanted data on Word files & Config Page

    Take out the RAM and reseat it, if you havenít done so already.

    Worth a shot.
    Some days youíre the dog, some days youíre the fire hydrant.

  8. #8
    Senior Tech 100+ Posts delosangeles's Avatar
    Join Date
    May 2008
    Posts
    238
    Rep Power
    0

    Re: Ricoh Aficio 2075SP ~ Printing Unwanted data on Word files & Config Page

    Quote Originally Posted by FrohnB View Post
    I have run into this before on this model and a few other models (3235C comes to mind).

    I think we have gotten lucky a couple times in just Formatting the HDD, but ultimately came the time they had to be replaced.

    If it was the laser unit, I think you would just get random lines, and not the "added text/ data".

    DO NOT DO A MEMORY CLEAR "ALL" (5-801-001). Only do it for whatever function you are trying to resolve an issue for (i.e. Scanner, or NCS). In this case, I don't think you really need to do any kind of memory clear.
    That's good Knownlwdge FronhB, Thanks much!
    Trade like a tiger sleep like a baby

  9. #9
    Senior Tech 100+ Posts delosangeles's Avatar
    Join Date
    May 2008
    Posts
    238
    Rep Power
    0

    Re: Ricoh Aficio 2075SP ~ Printing Unwanted data on Word files & Config Page

    Quote Originally Posted by KenB View Post
    Take out the RAM and reseat it, if you havenít done so already.

    Worth a shot.
    KenB thank you, I will do that as well!
    Trade like a tiger sleep like a baby

  10. #10
    Service Manager 1,000+ Posts rthonpm's Avatar
    Join Date
    Aug 2007
    Location
    Pennsyltucky
    Posts
    1,804
    Rep Power
    55

    Re: Ricoh Aficio 2075SP ~ Printing Unwanted data on Word files & Config Page

    It's a memory overflow. The RAM on the machine is likely beginning to fail and can't clear itself so you get artifacts in jobs. Replacement may be difficult as this is a fifteen year old machine. Boards and electrical components that you can find will likely be used so it may be a better option to replace it with a newer machine if possible.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here