i have configured mpc3503 at my shop for gmail scanning and when i deliver that unit to an account email scan fails.
I ususally just have to log on to my gmail account at customers location and will get the gmail warning of said log attempt.
I reply it was me etc etc and then go back to copier and scan to email"always use my personal email address to recv test scan.
Some customers have their email accnt screwed up and create a new problem i have neither time nor desire to riddle out...........
Very bussy now, tomorrow i'll check the settings
Do not use your own account for this. Gmail saves all sent email and this can potentially leave you open for a lawsuit. Create a customized account for the copier for that specific customer. Leave them with the login and password. Also of using your account for multiple machines the account box will fill up quickly.
Just in case anyone else views this thread, I believe Google is forcing you to use 2FA now as I turned off 2FA and used the accounts password and that didnt work on a Ricoh a few days ago. What did work though is once you turn on 2FA there should be a new option below it called app password. Open that and follow the directions (I selected 'Other' and put in a generic name like copier) and it will give you a unique one time use 16 character code that you can use to authenticate (just put that 16 character password in the password field on the Ricoh) as far as I'm aware you need one app password per machine. After I did that it sent no problem. Hope this helps.
[QUOTE=ThePomqueteer;810669] What did work though is once you turn on 2FA there should be a new option below it called app password.
I have opened "Authentication in 2 steps" and these are the options (with my best translation):
Back up code // Google prompt // Authenticator-app // Back-up telephone // secure key // machines you trust.
I don't see no "app password"..., or it must be that last option ("machines you trust")?
It is ok, certainly thanks to mincopier. I have scant and send from the c3003 to a gmail address of our company, but we looked only at the inbox of the scanner account! How stupid is that? . When we looked in the company account, that's where all the "lost" gmails went...
We didn't full in POP nor IMAP // "2 way authentication" is off // "Access for less secure apps" is on.
Thank you all for your good help!!!!
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