You got a red card because of your attitude. If as you claim you have been servicing copiers since 1973, you should know by now that any decent independent tech knows that the first step in working on any MFP is to obtain a service manual. You can get one for the MP C2003/2503 from eBay for $15.99. You also could have posted a request in https://www.copytechnet.com/forums/s...nual-requests/ to include your email address and someone might have sent you one free. Also if Drichard wasn't an ahole, he would have given you a green card. Red cards mean that you are a taker. Green cards mean that you are a helper. Helper are more likely to get help than takers.
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