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  1. #1
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    Aficio mp2510 duplex paper jams

    Hello fellow techs. I've got an mp2510 that doesn't like doing 2 sided copies, more so with legal size paper, but also with letter, just not as often. The most recent jam code was j012. Jam locations showed 26 at the registration late and 78 at paper exit late. The paper is always in the interchange unit with about 3-4 inches sticking out of the top. It has completely exited the fuser and has print on both sides. I installed another interchange unit and it made no difference. Any ideas or suggestions would definitely be appreciated.

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    Field Supervisor 500+ Posts Polarbear's Avatar
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    Re: Aficio mp2510 duplex paper jams

    Hi.

    Have you done input checks on all the sensors in the paper path to confirm that all are working and none are slow at resetting or sticking?

    Sent from my SM-G950F using Tapatalk
    Press the GREEN button!!

  3. #3
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Aficio mp2510 duplex paper jams

    J012 is an exit sensor late jam. That means that the lead edge either did not reach the exit sensor or the sensor was slow in detecting the paper. Combined with the registration late jam count you could have a problem with the speed with which the paper is traveling through the duplex unit. Could be a motor, a bushing or a belt jumping teeth.

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    Re: Aficio mp2510 duplex paper jams

    Quote Originally Posted by alliedofficeproducts View Post
    Hello fellow techs. I've got an mp2510 that doesn't like doing 2 sided copies, more so with legal size paper, but also with letter, just not as often. The most recent jam code was j012. Jam locations showed 26 at the registration late and 78 at paper exit late. The paper is always in the interchange unit with about 3-4 inches sticking out of the top. It has completely exited the fuser and has print on both sides. I installed another interchange unit and it made no difference. Any ideas or suggestions would definitely be appreciated.
    PApaer jam in every copy? If you make one copy do you have paper jam? If there is papaer jam in one copy then is registration.
    Have you checked the leading edge of paper ?Is there any ruck? Then an obstacle at paper path.

  5. #5
    Service Manager 1,000+ Posts
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    Re: Aficio mp2510 duplex paper jams

    oh, i had this so many tiems on this model!
    Remove the paper tray, look in the cavity, at the right, rear side of the machine, there is a white coupling gear;
    ist it broken? Look carrefully!!!!
    Replace the tray springs at the rear side.
    Than, there is the junction gate pawl, is it broken somewhere? Look carrefully!
    Also i had jams becauese i used the fusing unit of another model!
    Is it the original fusing unit?

  6. #6
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    Re: Aficio mp2510 duplex paper jams

    Quote Originally Posted by Mark Bbb View Post
    oh, i had this so many tiems on this model!
    Remove the paper tray, look in the cavity, at the right, rear side of the machine, there is a white coupling gear;
    ist it broken? Look carrefully!!!!
    Replace the tray springs at the rear side.
    Than, there is the junction gate pawl, is it broken somewhere? Look carrefully!
    Also i had jams becauese i used the fusing unit of another model!
    Is it the original fusing unit?
    It's jamming on double sided copies only. Would this cause it? Fusing unit is original.

  7. #7
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    Re: Aficio mp2510 duplex paper jams

    Quote Originally Posted by Gab View Post
    PApaer jam in every copy? If you make one copy do you have paper jam? If there is papaer jam in one copy then is registration.
    Have you checked the leading edge of paper ?Is there any ruck? Then an obstacle at paper path.
    Only jams when making double sided copies, mainly legal size. Sometimes it might make 3 before jamming.

  8. #8
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    Re: Aficio mp2510 duplex paper jams

    Quote Originally Posted by slimslob View Post
    J012 is an exit sensor late jam. That means that the lead edge either did not reach the exit sensor or the sensor was slow in detecting the paper. Combined with the registration late jam count you could have a problem with the speed with which the paper is traveling through the duplex unit. Could be a motor, a bushing or a belt jumping teeth.
    This makes to especially since I eliminated the interchange.Thanks. By the way I thought you retired.

  9. #9
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    Re: Aficio mp2510 duplex paper jams

    Quote Originally Posted by Polarbear View Post
    Hi.

    Have you done input checks on all the sensors in the paper path to confirm that all are working and none are slow at resetting or sticking?

    Sent from my SM-G950F using Tapatalk
    Sensors appear to be in working order.

  10. #10
    Field Supervisor 500+ Posts Zaxxon's Avatar
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    Re: Aficio mp2510 duplex paper jams

    Clean one way gears (clutches) in the duplex unit.
    Please start you post with brand, model, problem.

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