Page 1 of 2 12 LastLast
Results 1 to 10 of 11
  1. #1
    Technician
    Join Date
    Oct 2012
    Location
    Midland
    Posts
    38
    Rep Power
    15

    MP 4055 SPDF 3100 Error

    Hello All, I have a DF3100 with a paper curl at the exit problem, of course it never happens while the technician is there but I'm told the paper will curl and sometimes completely flip over after exiting the feeder. Has anyone seen this? is there a modification for the exit section or a static eliminator for this section? Thanks in advance.

  2. #2
    Service Manager 5,000+ Posts
    MP 4055 SPDF 3100 Error

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    5,684
    Rep Power
    103

    Re: MP 4055 SPDF 3100 Error

    Quote Originally Posted by bdesire View Post
    Hello All, I have a DF3100 with a paper curl at the exit problem, of course it never happens while the technician is there but I'm told the paper will curl and sometimes completely flip over after exiting the feeder. Has anyone seen this? is there a modification for the exit section or a static eliminator for this section? Thanks in advance.
    is it humid in the location?
    what paper are you using?
    what are the paper tray settings?
    what gsm paper are you using?
    what supplies are you using?
    what are the total counts on unit?
    how many pages on fuser?
    is the paper DAMP?

    so many Q's
    so little info!

    PhilB the "Dentist"

  3. #3
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
    Join Date
    Jul 2008
    Location
    Toowoomba,QLD
    Posts
    1,432
    Rep Power
    45

    Re: MP 4055 SPDF 3100 Error

    You pull those teeth Phil..!!!

  4. #4
    Service Manager 5,000+ Posts
    MP 4055 SPDF 3100 Error

    Phil B.'s Avatar
    Join Date
    Jul 2016
    Location
    Raleigh NC
    Posts
    5,684
    Rep Power
    103

    Re: MP 4055 SPDF 3100 Error

    Quote Originally Posted by Oze View Post
    You pull those teeth Phil..!!!
    I'm trying Brother.. believe me!

    Sent from my SM-G960U using Tapatalk

  5. #5
    Field Supervisor 500+ Posts
    Join Date
    Oct 2011
    Location
    Sydney
    Posts
    619
    Rep Power
    29

    Re: MP 4055 SPDF 3100 Error

    I got the impression that the issue is curling in the SPDF, sounds like the originals are curled before feeding.

  6. #6
    Senior Tech 100+ Posts
    MP 4055 SPDF 3100 Error

    GIUBOSS's Avatar
    Join Date
    Jul 2013
    Location
    Roma
    Posts
    126
    Rep Power
    15

    Re: MP 4055 SPDF 3100 Error

    sometimes it may happen that the rear corner to the left of the ADF does not come into contact with the machine due to the spring of the unloaded hinge. Or something more banal like a paper clip. (sorry for imperfect English).

  7. #7
    Technician
    Join Date
    Oct 2012
    Location
    Midland
    Posts
    38
    Rep Power
    15

    Re: MP 4055 SPDF 3100 Error

    Quote Originally Posted by davel View Post
    I got the impression that the issue is curling in the SPDF, sounds like the originals are curled before feeding.
    Yes, sometimes the originals are taken directly from a desktop printer and fed through the feeder, other times it will be a mixture of files from a folder and freshly printed originals. The client is trying to save on machine clicks on the 4055 by printing to a desktop printer and then manually faxing the print job.

  8. #8
    Technician
    Join Date
    Oct 2012
    Location
    Midland
    Posts
    38
    Rep Power
    15

    Re: MP 4055 SPDF 3100 Error

    Quote Originally Posted by GIUBOSS View Post
    sometimes it may happen that the rear corner to the left of the ADF does not come into contact with the machine due to the spring of the unloaded hinge. Or something more banal like a paper clip. (sorry for imperfect English).
    I will check that out, Thanks for the info.

  9. #9
    Field Supervisor 500+ Posts
    Join Date
    Oct 2011
    Location
    Sydney
    Posts
    619
    Rep Power
    29

    Re: MP 4055 SPDF 3100 Error

    Why not print to the fax driver.

  10. #10
    Bowdog 250+ Posts Gary Bowen's Avatar
    Join Date
    Mar 2008
    Location
    Victoria BC
    Posts
    251
    Rep Power
    28

    Re: MP 4055 SPDF 3100 Error

    You are far too accommodating with your customers. The last time I had a Feeder problem similar to this a tech had already done a preliminary call. When I went in I made sure I had a sample set of the originals the customer was complaining about to test for myself. The "originals" were in in very poor condition (curled to begin with, staple holes, and some with post it notes permanently attached). I wasn't sure if the customer even knew what a ARDF was for. Anyway, given the condition of the originals they were happy with my work. (I was going to say they were happy when I left but that could be taken the wrong way).
    Do check out GIUBOSS' suggestion.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here