ricoh aficio w3601 no hdd for scanning

[Jerrygbs]

Have you tried updating/reloading firmware?

Im a canon tech, so Im not familiar with the process, this all started as a favor for a print shop customer. No good deed goes unpunished. Any help will be very appreciated.

[keithxxiii]

under file transfer, turn off delivery option.

[digicon]

Jerrygbs, Did you ever fix your Ricoh wide Format. I have a 3601 doing the exact same thing. I have replaced both HDDs and the file format converter. Sometimes if I reseat all boards I can get it to come up and function fine until it goes into energy save or is powered down then it is lost. Sometimes reseating does no good. Any help would be greatly appreciated.

Mike