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  1. #1
    Service Manager 1,000+ Posts vigour's Avatar
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    disabling Paper Cut

    Someone gave me an Aficio MP C400SR that had Paper Cut installed.
    How can I disable this.
    I am a retired Canon tech

  2. #2
    Just a tech 250+ Posts keithxxiii's Avatar
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    Re: disabling Paper Cut

    If you can browse the device from WIM, uninstall the app from extended feature settings. Set the Function Priority to Home/Copier.
    If not then restart the device. While loading the Java TM, press the user tools button then select extended feature settings and uninstall the embedded.
    Aye! Cut the crap

  3. #3
    Service Manager 1,000+ Posts vigour's Avatar
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    Re: disabling Paper Cut

    Thanks I will try that

  4. #4
    Service Manager 1,000+ Posts vigour's Avatar
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    Re: disabling Paper Cut

    After uninstalling the extended applications I got a message....
    Top use the following functions Set Key card.

    Document server

    What else do I need to do.
    Is there a factory reset function

  5. #5
    Retired 5,000+ Posts slimslob's Avatar
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    Re: disabling Paper Cut

    Something is not set right somewhere in User Tools - System Settings - Administrative Tools

  6. #6
    Just a tech 250+ Posts keithxxiii's Avatar
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    Re: disabling Paper Cut

    System Settings - Administrator Tools - Enhanced External Charge Unit Management - Remove all selections (Copier, Print, Scan, ETC)
    Aye! Cut the crap

  7. #7
    Technician safwat's Avatar
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    Re: disabling Paper Cut

    Also doesn't hurt to make sure this is also off.


    SP Mode\System SP\5112\(Default Opitonal Counter Type) 0: None
    If it works, don't touch it.

  8. #8
    Retired 5,000+ Posts slimslob's Avatar
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    Re: disabling Paper Cut

    What really helps is to have the installation instructions for Paper Cut and reverse all changes made to install.

  9. #9
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    Re: disabling Paper Cut

    5-113-02 Set to 0 to disable that message after the app has been uninstalled.

  10. #10
    Senior Tech 250+ Posts
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    Re: disabling Paper Cut

    Had to do the following on a Ricoh machine recently after improperly disabling PaperCut. In my case we were getting a SC637-1 code.

    Check User Tools > System Settings:
    1. User Authentication Management > set to "OFF"
    2. Machine action when limit is reached > set to "Allow Continue Use"
    3. Enhanced Print Volume Use Limitation > Tracking Permission & Stop Printing > set to "OFF"
    4. Auto Delete User in Address Book > set to "OFF"
    5. SP-5-401-230 > set to Initial (00H)

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