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  1. #21
    Service Manager 1,000+ Posts
    MPC3002 not connecting to network

    Desert Rat's Avatar
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    Re: MPC3002 not connecting to network

    Keithxxiii, I don't believe there are any Macs in this office. One day it worked the next it didn't from what they tell me.
    I will check the print out.

    Nice to know about the laptops. I have a customers with BHC7000's and he explained the set up enough for me to
    know the hook ups. But I did not know about the laptops. He was his own IT tech.

    DR

  2. #22
    Just a tech 250+ Posts keithxxiii's Avatar
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    Re: MPC3002 not connecting to network

    Not a MACbook sir, but the media access control address of the device. Maybe the IT has done something on their network firewall that does not allow foreign devices not registered on their network.
    Large companies with different IT divisions usually have this feature enabled.
    Aye! Cut the crap

  3. #23
    Service Manager 1,000+ Posts
    MPC3002 not connecting to network

    Desert Rat's Avatar
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    Re: MPC3002 not connecting to network

    Keithxxiii,
    This is not a large company. It is a tow truck company in an old building with rats. There are maybe 6 or 7 people that work there. But I will check to see if anyone is using
    a Mac. Although on the config report there is a MAC address under the heading of "Interface information".
    I will call and ask about the MAC.

    DR

  4. #24
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    Re: MPC3002 not connecting to network

    Quote Originally Posted by Desert Rat View Post
    Keithxxiii,
    This is not a large company. It is a tow truck company in an old building with rats. There are maybe 6 or 7 people that work there. But I will check to see if anyone is using
    a Mac. Although on the config report there is a MAC address under the heading of "Interface information".
    I will call and ask about the MAC.

    DR
    Every network-computer based machine has a unique mac address.
    That doesn't mean that it also has Post Script a board.
    If it has Post Script a board, then it should be mentioned on the config page (driver)

  5. #25
    Service Manager 1,000+ Posts
    MPC3002 not connecting to network

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    Re: MPC3002 not connecting to network

    Mark Bbb,
    Also under the "interface Information" :

    MAC addrtess
    Workgroups name (SMB) Not defined
    Invalid Interface Not defined
    Link-Local Address (IPv6) fe80::226:73ff:fe57:c9cf Manual config Add. (IPv6)

  6. #26
    Service Manager 1,000+ Posts
    MPC3002 not connecting to network

    Desert Rat's Avatar
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    Re: MPC3002 not connecting to network

    That's about all there is under this heading for MAC.

    DR

  7. #27
    Technician safwat's Avatar
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    Re: MPC3002 not connecting to network

    Can you post a scan or photo of the config page printout


    Quote Originally Posted by keithxxiii View Post
    Maybe the IT guy has created a MAC Address reservation list that the device is not included to. Or the device needs to be whitelisted.
    If it works, don't touch it.

  8. #28
    Retired 5,000+ Posts slimslob's Avatar
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    Re: MPC3002 not connecting to network

    Quote Originally Posted by Desert Rat View Post
    MAC addrtess
    Workgroups name (SMB) Not defined
    Invalid Interface Not defined
    Link-Local Address (IPv6) fe80::226:73ff:fe57:c9cf Manual config Add. (IPv6)
    Sounds like someone tried to setup IPv6. IPv6 has not been fully implemented and I have always left it turned off.

  9. #29
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: MPC3002 not connecting to network

    Quote Originally Posted by safwat View Post
    Can you post a scan or photo of the config page printout
    Quote Originally Posted by slimslob View Post
    Sounds like someone tried to setup IPv6. IPv6 has not been fully implemented and I have always left it turned off.
    Agree with above. DR post if possible network config page, you should aim at IPv4 connectivity, maybe that's where things go wrong...
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

  10. #30
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: MPC3002 not connecting to network

    My favorite pet peeve:

    ”Mac” is short for “Macintosh”.

    ”MAC” is an acronym for “Media Access Control”, which has been previously mentioned.

    The two are NOT the same!

    Don’t overlook the possibility that the MAC addresses need to be whitelisted. I have done that on my measly little $50 wireless router at home, just as another step to keep the riff-raff out. Every device in the house: A Ring doorbell, 2 Echo Dots, 2 PCs, 2 iPads, 2 cell phones, and an iPod are all happily registered. Anyone else can bite the big one.
    Some days you’re the dog, some days you’re the fire hydrant.

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