The tech came in, changed a bunch of parts and the problem came back in a week. Problem being the entire sheets was turned a bluish. Called them on the repair 30 day satisfaction warranty and he came and changed more things , again problem came back again in 2 days leaving a bluish hue on the white ares of sheet. Blowing SC 401-52 code then SC SC 381-02 codes. He changed the cleaning unit, the transfer belt, charge roller on the cyan unit to no avail. Problem persisted stated he will escalate the problem with Ricoh, then they Invoiced me $2600.00 and change for parts and labor stating not returning until the invoice is paid yet problem persists. Now they want to replace the developer unit ( D1380150-$796.73) and Developer Material ( D1369660-$401.60) and won't guarantee resolution to the above problem. Now the magenta is doing the same thing. I'm about to give up on this machine. Does anyone know what's going on with it?
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