Item 13 page 119
If you can move that part when holding down the shaft {Item 12} then you will find the rear of the part cracked off.
I am starting to think maybe I will need to do a full FW update?
so
i visited this mp6002 and seems no jamming since my previous visit and yes the copier,"not radf" had history of 42 COPIER jams 057..
I cked the duplex part and they basically only run the tandem tray..I loaded bottom tray and ran 80 copies and all was good.
Will return this week with system and engine FW as looks like theirs is very old........
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