J001 Paper feed jam

[Timmytronic]

CHeck the jam log. What was the last jam code logged. J001 usually is not logged so the last code logged is where it actually jammed jammed.

Hiya

thought I would close this one so to help I hope. I checked the Jam log and it showed nothing, I had not cleared the memory but its unusual to show nothing even in the history. I found the problem being a blown sensor on the E1 gate. I was lucky to find out as my second swap, but it was a s simple as that. Being a new machine I didn't suspect the door switches but had some on standby.

Thanks for all the help.

Tim.

[Rasheid]

i had this error too.My tray 2 of ricoh mp9003 was bringing that jam Even though i switch it off and on.what i did when i logged into the ricoh web image monitor , it gave me the jam code and its service call code of sc:502-00 which is tray 2 motor error! For now i dont have the motor to replace it with but what i did, i just disconnected tray 2 so that it doesnt engage with the motor gears at the other end of the machine until i get a new motor to replace it with the faulty motor.I resorted to using the other trays! now the machines is working fine