Results 1 to 5 of 5
  1. #1
    Field Supervisor 500+ Posts
    Join Date
    Jun 2012
    Location
    Turnhout
    Posts
    992
    Rep Power
    29

    Scan to Gmail - restricition age model?

    Hello,
    Is it the same as with Office.365 mailserver that it won't work with "old" models?
    Again, thank you for your answer
    (and thanks for my extra greeny card, i appreciate that)

  2. #2
    How'd ya manage that? 500+ Posts zed255's Avatar
    Join Date
    Dec 2009
    Posts
    965
    Rep Power
    47

    Re: Scan to Gmail - restricition age model?

    If the device has the SSL option in the email settings then Gmail should work, older models without SSL in the email settings won't work. There was a brief period of time when you needed to manually install an SSL certificate to get scan to Gmail working. These were the ones where your only option was SSL on or off and there were no other settings related to encryption present in user tools.

    I don't have exact cut in dates, but generally 02 series and up work, older no so much.

    There is a non-SSL option with Gmail as well, but it will only send to a Gmail hosted email domain:

    SMTP Server: aspmx.l.google.com
    Port 25
    SSL: Not Applicable
    Authentication: Required
    Zed
    One out of four people is mentally unbalanced.
    Think of your three closest friends...
    If they seem okay, then You're The One.

  3. #3
    Retired 10,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    10,005
    Rep Power
    224

    Re: Scan to Gmail - restricition age model?

    What needs to be done depends on whether the particular model supports SSL or TSL and whether the model has a valid site certificate. Oldest models have no site certificate. A couple of models have a site certificate that has expired. Search 'gmail smtp port 25' and you should find a Google Support document giving the options available depending on whether the model support TLS, SSL or only port 25.

    For information on adding/updating a site certificate see the attached Ricoh Knowledge Base document.
    How do I setup SMTP over SSL on a Ricoh Family group device.pdf

  4. #4
    Junior Member
    Join Date
    Jun 2019
    Location
    Tonawanda, NY
    Posts
    6
    Rep Power
    0

    Re: Scan to Gmail - restricition age model?

    Scanning to Gmail requires you to change a setting in your google account to allow "Less secure app access". You can turn this on from Google Account.

    Hope this helps.

  5. #5
    Retired 10,000+ Posts slimslob's Avatar
    Join Date
    May 2013
    Location
    Bakersfield, CA
    Posts
    10,005
    Rep Power
    224

    Re: Scan to Gmail - restricition age model?

    Quote Originally Posted by jonm View Post
    Scanning to Gmail requires you to change a setting in your google account to allow "Less secure app access". You can turn this on from Google Account.

    Hope this helps.
    Only if you have an older MFP that only supports port 25.

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here