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  1. #1
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    RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

    Can't scan anymore!!!
    A week a ago scanning option in "scan - READY" section no longer an option for USB scanning.

    It disappeared.
    I tried resetting machine, but no good.
    It is gone! I can't scan to USB/memory card anymore.

    I had machine hooked up to on/off switch, so did not shut off using on/off button on actual machine. Maybe that has something to do with it?

    Had it for a year and not problems. Out of no where this happened.

    Did it get reprogrammed?

    Also, I have been unable to scan directly to my computer using USB cable. HEEELPPPP!

  2. #2
    Service Manager 5,000+ Posts
    RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

    Phil B.'s Avatar
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    Re: RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

    Quote Originally Posted by rserrato View Post
    Can't scan anymore!!!
    A week a ago scanning option in "scan - READY" section no longer an option for USB scanning.
    It disappeared.
    I tried resetting machine, but no good.
    It is gone! I can't scan to USB/memory card anymore.
    I had machine hooked up to on/off switch, so did not shut off using on/off button on actual machine. Maybe that has something to do with it?
    Had it for a year and not problems. Out of no where this happened.
    Did it get reprogrammed? lso, I have been unable to scan directly to my computer using USB cable. HEEELPPPP!
    I had machine hooked up to on/off switch, so did not shut off using on/off button on actual machine. Maybe that has something to do with it

    are you saying you just cut power to the machine with your "switch"

    yeah big problem.. more than likely you have scrambled the HDD

    1) get rid of the damn switch

    2) get a TRAINED TECH to fix it.. he will need to replace system files and firmware IF the HDD hasn't been mechanically damaged.

  3. #3
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    Re: RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

    Quote Originally Posted by Phil B. View Post
    I had machine hooked up to on/off switch, so did not shut off using on/off button on actual machine. Maybe that has something to do with it

    are you saying you just cut power to the machine with your "switch"

    yeah big problem.. more than likely you have scrambled the HDD

    1) get rid of the damn switch

    2) get a TRAINED TECH to fix it.. he will need to replace system files and firmware IF the HDD hasn't been mechanically damaged.


    1. Switch gone. Dang nabit!
    2. Printing/copying all good. Trained tech it is. Any recommendations for online walk me through tech? Machine in no mans land.

  4. #4
    Service Manager 5,000+ Posts
    RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

    Phil B.'s Avatar
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    Re: RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

    Quote Originally Posted by rserrato View Post
    1. Switch gone. Dang nabit!
    2. Printing/copying all good. Trained tech it is. Any recommendations for online walk me through tech? Machine in no mans land.
    stroke of good luch.

    get the users manual review and follow instructions there

  5. #5
    Senior Tech 100+ Posts
    RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

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    Re: RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

    Printing you do need the optional hdd though but yuo can scan to usb without hdd.
    block controller or partially faulty.


  6. #6
    Retired 5,000+ Posts slimslob's Avatar
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    Re: RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

    Quote Originally Posted by rserrato View Post
    Machine in no mans land.
    You're not going to get very far here with lies. Your profile shows that you are in Atwater, CA. That places you between Stockton and Merced, closer to Merced. There 5 Ricoh dealers in the Merced area.

  7. #7
    Service Manager 5,000+ Posts
    RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

    Phil B.'s Avatar
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    Re: RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

    Quote Originally Posted by slimslob View Post
    You're not going to get very far here with lies. Your profile shows that you are in Atwater, CA. That places you between Stockton and Merced, closer to Merced. There 5 Ricoh dealers in the Merced area.
    i had no idea thanks Slim...

  8. #8
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    Re: RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

    Quote Originally Posted by slimslob View Post
    You're not going to get very far here with lies. Your profile shows that you are in Atwater, CA. That places you between Stockton and Merced, closer to Merced. There 5 Ricoh dealers in the Merced area.
    Thank you. I sincerely had no idea. I will Google again. Can you please direct me to one you may know? The only one I knew about is in Stockton or Fresno.

  9. #9
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    Re: RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

    Quote Originally Posted by GIUBOSS View Post
    Printing you do need the optional hdd though but yuo can scan to usb without hdd.
    block controller or partially faulty.

    Machine has HDD - According to Slim - there is a dealer in Merced. I will wait for his reply to one. I called around, but they try to sell me a machine instead of wanting to fix mine - Modesto area. I had no idea there is one in Merced area. I asked around, but no one recommended a place in Merced area.

    Valley Business Center, 1223 W Main St, Merced, CA 95340
    Called - no answer.
    Spriggs Inc, 928 W Main St, Merced, CA 95340
    Not sure there are in business anymore.
    DLX Merced, 1574 W 18th St Ste 250, Merced, CA 95340
    Will try on Monday.
    Four Copies, 450 W 18th St, Merced, CA 95340
    Does XEROX
    MoCal Office Solutions, 1311 Woodland Ave, Modesto, CA 95351
    Called - They charge too much just to come take a look.

  10. #10
    Retired 5,000+ Posts slimslob's Avatar
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    Re: RICOH MP301 SPF - USB Scanning (no longer appears on scan options)

    Quote Originally Posted by rserrato View Post
    Machine has HDD - According to Slim - there is a dealer in Merced. I will wait for his reply to one. I called around, but they try to sell me a machine instead of wanting to fix mine - Modesto area. I had no idea there is one in Merced area. I asked around, but no one recommended a place in Merced area.

    Valley Business Center, 1223 W Main St, Merced, CA 95340
    Called - no answer.
    Spriggs Inc, 928 W Main St, Merced, CA 95340
    Not sure there are in business anymore.
    DLX Merced, 1574 W 18th St Ste 250, Merced, CA 95340
    Will try on Monday.
    Four Copies, 450 W 18th St, Merced, CA 95340
    Does XEROX
    MoCal Office Solutions, 1311 Woodland Ave, Modesto, CA 95351
    Called - They charge too much just to come take a look.
    An MP 301 SPF should be small enough for you to take it to them. Might save a buck or two.

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