Factory mode MPC 307

[crisinjomi]

Good afternoon mates.
I am reading the MPC307 manual and I can't find how I can reset the machine to factory, to erase some applications that have been installed.
Thank you.

[zed255]

Ricoh does not use a factory reset like some other brands do. Apps can be removed and user tool settings can be reset to default. Whatever you do, do not perform the reset in SP mode 5-801-01 'all clear'! It is not what you think and can cause you grief.

[Phil B.]

Good afternoon mates.
I am reading the MPC307 manual and I can't find how I can reset the machine to factory, to erase some applications that have been installed. Thank you.

IF you have the birth cert for the machine do an "all clear"

BUT ONLY -=IF=- YOU HAVE THE B.C.

[crisinjomi]

The problem is that a Ricoh application called NDD was installed, and after uninstalling it, SC637 causes me to run into problems.
Everything has happened since the application was uninstalled

[slimslob]

Ricoh does not use a factory reset like some other brands do. Apps can be removed and user tool settings can be reset to default. Whatever you do, do not perform the reset in SP mode 5-801-01 'all clear'! It is not what you think and can cause you grief.

The same is true for SP 5-801-002. This deletes all the customized settings that were made at the factory and in the field by previous techs.

[slimslob]

The problem is that a Ricoh application called NDD was installed, and after uninstalling it, SC637 causes me to run into problems.
Everything has happened since the application was uninstalled

To my knowledge, there is no NDD application produced by Ricoh. Perhaps you are referring to nddPrint. It may not have been uninstalled correctly. You might need to contact their support people. https://www.nddprint.com/

[HitMan]

Good afternoon mates.
I am reading the MPC307 manual and I can't find how I can reset the machine to factory, to erase some applications that have been installed.
Thank you.

Have you had a look in user tools to see if it's installed on an sd card? What about formatting the hdd.

I need to ask if your profile picture is real?

Sent from my SM-G930F using Tapatalk

[keithxxiii]

Check the SP5401 if there are any remnants of the application installed on SDK.
If possible, uninstall the Java and restart the machine. It will reinstall itself once rebooted.

[Zaxxon]

Update Java, Update full fw package, restart, wait 10-15 minutes and then delete NDD. Worked for me.

[crisinjomi]

Well the solution has been to return all SPs that were modified to their default value and in user tools disable use of print volume and user authentication.
Thanks for your help.