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  1. #1
    Technician crisinjomi's Avatar
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    Factory mode MPC 307

    Good afternoon mates.
    I am reading the MPC307 manual and I can't find how I can reset the machine to factory, to erase some applications that have been installed.
    Thank you.

  2. #2
    How'd ya manage that? 1,000+ Posts zed255's Avatar
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    Re: Factory mode MPC 307

    Ricoh does not use a factory reset like some other brands do. Apps can be removed and user tool settings can be reset to default. Whatever you do, do not perform the reset in SP mode 5-801-01 'all clear'! It is not what you think and can cause you grief.
    Zed
    One out of four people is mentally unbalanced.
    Think of your three closest friends...
    If they seem okay, then You're The One.

  3. #3
    Service Manager 5,000+ Posts
    Factory mode MPC 307

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    Re: Factory mode MPC 307

    Quote Originally Posted by crisinjomi View Post
    Good afternoon mates.
    I am reading the MPC307 manual and I can't find how I can reset the machine to factory, to erase some applications that have been installed. Thank you.
    IF you have the birth cert for the machine do an "all clear"

    BUT ONLY -=IF=- YOU HAVE THE B.C.

  4. #4
    Technician crisinjomi's Avatar
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    Re: Factory mode MPC 307

    The problem is that a Ricoh application called NDD was installed, and after uninstalling it, SC637 causes me to run into problems.
    Everything has happened since the application was uninstalled

  5. #5
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Factory mode MPC 307

    Quote Originally Posted by zed255 View Post
    Ricoh does not use a factory reset like some other brands do. Apps can be removed and user tool settings can be reset to default. Whatever you do, do not perform the reset in SP mode 5-801-01 'all clear'! It is not what you think and can cause you grief.
    The same is true for SP 5-801-002. This deletes all the customized settings that were made at the factory and in the field by previous techs.

  6. #6
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Factory mode MPC 307

    Quote Originally Posted by crisinjomi View Post
    The problem is that a Ricoh application called NDD was installed, and after uninstalling it, SC637 causes me to run into problems.
    Everything has happened since the application was uninstalled
    To my knowledge, there is no NDD application produced by Ricoh. Perhaps you are referring to nddPrint. It may not have been uninstalled correctly. You might need to contact their support people. https://www.nddprint.com/

  7. #7
    Senior Tech 100+ Posts HitMan's Avatar
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    Re: Factory mode MPC 307

    Quote Originally Posted by crisinjomi View Post
    Good afternoon mates.
    I am reading the MPC307 manual and I can't find how I can reset the machine to factory, to erase some applications that have been installed.
    Thank you.
    Have you had a look in user tools to see if it's installed on an sd card? What about formatting the hdd.

    I need to ask if your profile picture is real?

    Sent from my SM-G930F using Tapatalk

  8. #8
    Just a tech 250+ Posts keithxxiii's Avatar
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    Re: Factory mode MPC 307

    Check the SP5401 if there are any remnants of the application installed on SDK.
    If possible, uninstall the Java and restart the machine. It will reinstall itself once rebooted.
    Aye! Cut the crap

  9. #9
    Field Supervisor 500+ Posts Zaxxon's Avatar
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    Re: Factory mode MPC 307

    Update Java, Update full fw package, restart, wait 10-15 minutes and then delete NDD. Worked for me.
    Please start you post with brand, model, problem.

  10. #10
    Technician crisinjomi's Avatar
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    Re: Factory mode MPC 307

    Well the solution has been to return all SPs that were modified to their default value and in user tools disable use of print volume and user authentication.
    Thanks for your help.

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