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Thread: Ricoh PRO 1356

  1. #1
    Trusted Tech 50+ Posts kopirmaster's Avatar
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    Ricoh PRO 1356

    Hello to all .
    I have problem with one Ricoh pro 1356 .Machine and Finisher (sr5000) works very fine but when job end or paper end during the job machine shows paper jam on finisher exit part .There is no paper in the finisher open and close the front door error for paper jam is cleared .
    Any suggestions for this problem thanks .

  2. #2
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh PRO 1356

    What is the jam code displayed? Is there any SC displayed after you open and close the door.

  3. #3
    Service Manager 5,000+ Posts
    Ricoh PRO 1356

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    Re: Ricoh PRO 1356

    Quote Originally Posted by slimslob View Post
    What is the jam code displayed? Is there any SC displayed after you open and close the door.
    Wow Brother.. do we need Jcodes?
    Isn't your crystal ball plugged in?

    have you lost your "Carnac the Magnificent" abilities ?

    I wonder if they go to their Dr. so well prepared and BP - HR - Weight Height - A1C counts ....?

    I know.. they go to the CAR doc and say " It just doesn't run right" !!!

    Whiskey Tango Foxtrot!??

    "...I have problem with one Ricoh pro 1356 .Machine and Finisher (sr5000) works very fine but when job end or paper end during the job machine shows paper jam on finisher exit part .There is no paper in the finisher open and close the front door error for paper jam is cleared .
    Any suggestions for this problem thanks ."

    ummm I'm only a simple country mage.. but:

    Like master Slimslob said JAM CODE?

    how can " works very fine but...."?
    *HUH??

    paper jam on finisher exit part
    *ok WHAT PART? Can you post the . JAM EXIT area?

    1) Do the paper properties (size and type) on the Copier for all Trays match: a) Display Screen b) printer device settings c) file properties (ASSuming you ARE printing ** which you didn't mention**

    2) ASSuming this machine has had this problem for a bit, did you: a) Confirm no scraps stuck in paper path 2) ALL sensors are operating properly c) You can confirm #1 are all set properly?

    3) Can you print out the SMC report to tray other than finisher? PLEASE DO.

    4) Tech/IT/EndUser?

    5) Have Service Manual?

    PhilB. "The Dentist"

  4. #4
    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh PRO 1356

    Quote Originally Posted by Phil B. View Post
    Wow Brother.. do we need Jcodes?
    Isn't your crystal ball plugged in?

    have you lost your "Carnac the Magnificent" abilities ?

    I wonder if they go to their Dr. so well prepared and BP - HR - Weight Height - A1C counts ....?

    I know.. they go to the CAR doc and say " It just doesn't run right" !!!

    Whiskey Tango Foxtrot!??

    "...I have problem with one Ricoh pro 1356 .Machine and Finisher (sr5000) works very fine but when job end or paper end during the job machine shows paper jam on finisher exit part .There is no paper in the finisher open and close the front door error for paper jam is cleared .
    Any suggestions for this problem thanks ."

    ummm I'm only a simple country mage.. but:

    Like master Slimslob said JAM CODE?

    how can " works very fine but...."?
    *HUH??

    paper jam on finisher exit part
    *ok WHAT PART? Can you post the . JAM EXIT area?

    1) Do the paper properties (size and type) on the Copier for all Trays match: a) Display Screen b) printer device settings c) file properties (ASSuming you ARE printing ** which you didn't mention**

    2) ASSuming this machine has had this problem for a bit, did you: a) Confirm no scraps stuck in paper path 2) ALL sensors are operating properly c) You can confirm #1 are all set properly?

    3) Can you print out the SMC report to tray other than finisher? PLEASE DO.

    4) Tech/IT/EndUser?

    5) Have Service Manual?

    PhilB. "The Dentist"
    Aneurysm, where is the laugh button.

  5. #5
    Service Manager 5,000+ Posts
    Ricoh PRO 1356

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    Re: Ricoh PRO 1356

    Quote Originally Posted by slimslob View Post
    Aneurysm, where is the laugh button.
    Amen... and maybe a "bird"?

    Sent from my SM-G960U using Tapatalk

  6. #6
    Senior Tech 100+ Posts bat's Avatar
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    Re: Ricoh PRO 1356

    Replace AX05 0277 DC MOTOR on SR5000.


    Sent from my iPhone using Tapatalk

  7. #7
    Trusted Tech 50+ Posts kopirmaster's Avatar
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    Re: Ricoh PRO 1356

    Quote Originally Posted by slimslob View Post
    What is the jam code displayed? Is there any SC displayed after you open and close the door.
    there is no sc code .

  8. #8
    unTrusted Tech 250+ Posts imaginemoko's Avatar
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    Re: Ricoh PRO 1356

    if you can please print and upload here the first two page of SP5990-004.
    fix the customer first then fix the machine... its simple and makes life more easy.

  9. #9
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    Re: Ricoh PRO 1356

    Quote Originally Posted by imaginemoko View Post
    if you can please print and upload here the first two page of SP5990-004.
    Is this enough ? thanks for replay20191212094758714.pdf

  10. #10
    Trusted Tech 50+ Posts kopirmaster's Avatar
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    Re: Ricoh PRO 1356

    Quote Originally Posted by bat View Post
    Replace AX05 0277 DC MOTOR on SR5000.
    Today i will try with this motor . Just to inform you the plate works very fine up and down. thanks for replay

    Sent from my iPhone using Tapatalk
    Today i will try with this motor . Just to inform you the plate works very fine up and down. thanks for replay

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