Ricoh MP C3004

[Reed]

I have an account with a bank and they have some Ricoh Machines MP C 3004 series that need a firmware upgrade to enable scan to folder again. Can anyone help me out? I don't mind reimbursing you for your time and assistance.

Thanks in advance

[JDYAL]

Does your machine have internet access? If so you can firmware update through the application app.

[Reed]

I am not sure if it has the app on the machine I would have to go and check

[Phil B.]

I have an account with a bank and they have some Ricoh Machines MP C 3004 series that need a firmware upgrade to enable scan to folder again. Can anyone help me out? I don't mind reimbursing you for your time and assistance. Thanks in advance

become a CONTRIBUTOR to CTN to get what you desire.

[fshead]

Does your machine have internet access? If so you can firmware update through the application app.

HI as an inde I dont have ricoh site access but was curios with the app update is it customer available or only ricoh techs?

[JDYAL]

Customer has access if they look for it. It' under admin. You can set to auto update and specify a time for it to update.

[fshead]

Customer has access if they look for it. It' under admin. You can set to auto update and specify a time for it to update.

thanks
can they BRICK a machine if they interrupt the update ie/fax or trying to print etc etc?

[JDYAL]

I haven't had it happen yet, so not sure. I set the machines to update at 3:00 a.m. to prevent problems. We don't have any accounts that are running the machine at that time so I feel pretty safe.

[fshead]

I haven't had it happen yet, so not sure. I set the machines to update at 3:00 a.m. to prevent problems. We don't have any accounts that are running the machine at that time so I feel pretty safe.

Thanks.
MY only concern would be overseas faxes being received from China or somewhere own nite is their day..

[anothertech]

The Automatic Remote Firmware Update is safe to use, we have been using it since it was introduced by Ricoh. No problems at all and everything stays up to date.

There are no problems caused if a fax or print job come in during update.