mp c 3000 - Equal spaced horizontal lines when printing only

[amr002eg]

Hi there!
First, i would update FW and the printerdriver.
Greetings...

could you please help me to find the firmaware and steps to update, I'm using the last driver update

[amr002eg]

Does it print the lines when you print a test page directly from the print driver? What print driver are you using?

it print the lines whenever I print any file, driver pl6

[amr002eg]

starting from the assumption that you have tried from more than one pc, try to update the firmware and reset via sp "printer application"

Yes, I tried from different Pcs, could you please help me to find the firmaware and steps to update

[amr002eg]

Like others have said, Start with firmware.
Next, make sure you are using the correct MP C3000 print driver (PCL 6 or PCL 6 universal) downloaded from www.ricoh.com . Don't use the V4 drivers.
Could do an IMH format on HDD SP5-832-002. Maybe try a memory clear for Printer only SP 5-801-007 I believe.
Reseat DIMMS.
I'm doubting it's actually a problem with the machine. Could be something with the router (bad port), or computer in question (spooler/ memory/ etc.).

Thanks FrohnB
I will trry HDD format and memor clear , I Tried also printing via usb and the lines appeared also.

[Phil B.]

Yes, I tried from different Pcs, could you please help me to find the firmaware and steps to update

become a CONTRIBUTOR to CTN and you can get the files you require

[luca72]

Hello all,
i have a Mp c 3000 printing horizontal black lines equal spaced when printing.However, when I make a copy it works fine without any problem.
attached here a sample of the printed paper.

UPDATE:
I showed the print sample to my venerable boss, (he also has more than 30 years of experience), according to him it could still be the laser, because the difference in resolution between copy and print could make the evidence misleading, perhaps from a certain resolution up there is a problem in the laser diode controller that if you feel the problem, try to print something at the lowest resolution available, but let us know! this strange problem has intrigued me

[Phil B.]

UPDATE:
I showed the print sample to my venerable boss, (he also has more than 30 years of experience), according to him it could still be the laser, because the difference in resolution between copy and print could make the evidence misleading, perhaps from a certain resolution up there is a problem in the laser diode controller that if you feel the problem, try to print something at the lowest resolution available, but let us know! this strange problem has intrigued me

Great catch.. didn't even think about resolution ratio between copy/print!

Sent from my SM-G960U using Tapatalk

[anothertech]

Run the color calibration under Maintenance, you can print a color page in each resolution to see if it only does it at certain resolution.