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  1. #1
    Service Manager Manikandan T's Avatar
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    MP C5502 Smurge copy

    hello i had smurge copy issue in customer place i change fuser unit recently form 4502 in used machine but i have same issue but i checked the fuser with another 4502 machine its working good any suggestions???? is there any setting in service mode
    Attached Images Attached Images

  2. #2
    Senior Tech 250+ Posts 8T2's Avatar
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    Re: MP C5502 Smurge copy

    Looks like the black drum but the supplied photo not very clear on my side

    Sent from my WAS-LX1 using Tapatalk

  3. #3
    Service Manager Manikandan T's Avatar
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    Re: MP C5502 Smurge copy

    Quote Originally Posted by 8T2 View Post
    Looks like the black drum but the supplied photo not very clear on my side

    Sent from my WAS-LX1 using Tapatalk
    i checked black drum unit on c4502 its good

  4. #4
    Service Manager 1,000+ Posts
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    Re: MP C5502 Smurge copy

    How do test prints look, is it only on black, how is colour print, what are the PM counts.

  5. #5
    Service Manager Manikandan T's Avatar
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    Quote Originally Posted by davel:1212129
    How do test prints look, is it only on black, how is colour print, what are the PM counts.
    Test print is ok
    If I make single single copy is good if I make continue copy the problem will come

  6. #6
    Service Manager 10,000+ Posts
    MP C5502 Smurge copy

    Phil B.'s Avatar
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    Re: MP C5502 Smurge copy

    i would like to ask.. if I don't tell users to PM... then please don't take it upon yourself to PM me ... esp IF I don't comment on your problem.


  7. #7
    Retired 10,000+ Posts
    MP C5502 Smurge copy

    slimslob's Avatar
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    Re: MP C5502 Smurge copy

    Quote Originally Posted by Manikandan T View Post
    i checked black drum unit on c4502 its good
    Exactly how did you check the drum unit? From the image you attached it looks to me like the charge roller is dirty.

  8. #8
    Service Manager 5,000+ Posts
    MP C5502 Smurge copy

    copier tech's Avatar
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    Re: MP C5502 Smurge copy

    Quote Originally Posted by Manikandan T View Post
    hello i had smurge copy issue in customer place i change fuser unit recently form 4502 in used machine but i have same issue but i checked the fuser with another 4502 machine its working good any suggestions???? is there any setting in service mode
    Fitting used parts you'll be going round in circles.

    Fit a new fuser sleeve & pressure roller.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  9. #9
    Service Manager Manikandan T's Avatar
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    Quote Originally Posted by slimslob:1212777
    Quote Originally Posted by Manikandan T View Post
    i checked black drum unit on c4502 its good
    Exactly how did you check the drum unit? From the image you attached it looks to me like the charge roller is dirty.
    I place drum unit in 4502 the copy quality is good

  10. #10
    Service Manager 1,000+ Posts
    MP C5502 Smurge copy


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    Re: MP C5502 Smurge copy

    You might want to check the ITB cleaning unit.

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