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  1. #21
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: MP301 PCU's failing constantly

    Quote Originally Posted by Dan G View Post
    the fix is replace them and return bad ones for warranty. Works every time
    I asked the boss why we don't just return the failed pcdu and he said it was because Ricoh cuts us a deal on the buy price to allow for failures....so it's not worth returning them...apparently

  2. #22
    Senior Tech 100+ Posts JayPaul's Avatar
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    Re: MP301 PCU's failing constantly

    I wonder if he actually does get a discount or is it like when you go to buy a sofa or bed and they always give you 'an extra 15% discount' on top of the '50% off' they already had advertised... when in reality that sofa was never 2 grand anyway and everyone gets the same discount aka the normal selling price behind all the smoke and mirrors.
    It's pretty disgraceful that a part could be so shit for so long and nobody has done anything about it.

  3. #23
    Field Supervisor 500+ Posts
    MP301 PCU's failing constantly

    FrohnB's Avatar
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    Re: MP301 PCU's failing constantly

    Quote Originally Posted by Oze View Post
    I asked the boss why we don't just return the failed pcdu and he said it was because Ricoh cuts us a deal on the buy price to allow for failures....so it's not worth returning them...apparently
    I have heard the same from my manager. A year or two ago they dropped the price below a certain "threshold" (like $200), so even if it failed early, it didn't "cost enough" to replace with new.

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