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  1. #1
    Senior Tech 100+ Posts
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    MPC3002 Can't do a printer automatic colour calibration

    Hi,

    I try to do a printer automatic colour calibration but I don't have a options to choose on screen, only for copier is on screen.
    ACC.jpg
    Also I can't get to Printer SP mode.....when I press Printer SP I get this, others SP works fine.
    Printer SP.jpg
    The printer is working normally, machine have latest firmware.
    Strange....Any idea?
    I would appreciate any advice.

  2. #2
    Field Supervisor 500+ Posts Codex's Avatar
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    Re: MPC3002 Can't do a printer automatic colour calibration

    Try to do a memory clear ONLY for the printer

    Inviato dal mio SM-G935F utilizzando Tapatalk
    Memento Audere Semper

  3. #3
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    Re: MPC3002 Can't do a printer automatic colour calibration

    When you go into user tools look for log in button if it has it must login to use feature. administration authentication some one must had enable some control of features.

  4. #4
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    Re: MPC3002 Can't do a printer automatic colour calibration

    Quote Originally Posted by Codex View Post
    Try to do a memory clear ONLY for the printer

    Inviato dal mio SM-G935F utilizzando Tapatalk
    I do the printer memory clear... but it is the same.

    Sent from my G8441 using Tapatalk

  5. #5
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    Re: MPC3002 Can't do a printer automatic colour calibration

    Quote Originally Posted by COPIERMAN View Post
    When you go into user tools look for log in button if it has it must login to use feature. administration authentication some one must had enable some control of features.
    I don't have login button because The Administrator authentication management is off.

    Sent from my G8441 using Tapatalk

  6. #6
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: MPC3002 Can't do a printer automatic colour calibration

    Quote Originally Posted by Codex View Post
    Try to do a memory clear ONLY for the printer

    Inviato dal mio SM-G935F utilizzando Tapatalk
    i dont think he knows what you suggest.

    Does printer show up in user tools or via service mode?
    IF he cant answer that i think he is lost and over his head..........

  7. #7
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    MPC3002 Can't do a printer automatic colour calibration

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    Re: MPC3002 Can't do a printer automatic colour calibration

    Quote Originally Posted by solorajder View Post
    I don't have login button because The Administrator authentication management is off.

    Sent from my G8441 using Tapatalk
    There are a number of security settings that not only can you not change if you are not logged in, you cannot even see on the screen if Administrator Authentication is OFF. Turn Administrator Authentication ON and log in as Machine Administrator. Change all security settings to the minimum level.

  8. #8
    Service Manager 1,000+ Posts
    MPC3002 Can't do a printer automatic colour calibration

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    Re: MPC3002 Can't do a printer automatic colour calibration

    [QUOTE = solorajder; 1237937] Ciao,

    provo a fare una calibrazione automatica del colore della stampante ma non ho opzioni da scegliere sullo schermo, solo per la copiatrice è sullo schermo.
    ACC.jpg
    Inoltre non riesco ad accedere alla modalità Stampante SP ..... quando premo Stampante SP lo capisco, altri SP funzionano bene.
    Printer SP.jpg
    La stampante funziona normalmente, la macchina dispone del firmware più recente.
    Strano .... Qualche idea?
    Gradirei qualsiasi consiglio. [/ PREVENTIVO]User Tools> System Settings> Administrator Tools> Assistance Mode Lock>Off
    • This action allows you to unlock the machine and allow access to all the SP codes.
    • The personnel in charge can therefore carry out the required interventions on the machine and also
    turn it off and on again. It is not necessary to ask the Administrator to login
    each time the machine is turned on.
    2. Enter SP mode and set SP5169 to "1" to use the printer bit switches.
    3. At the end of the assistance on the machine:
    • Change the setting of SP 5169 from "1" to "0".

  9. #9
    Service Manager 1,000+ Posts
    MPC3002 Can't do a printer automatic colour calibration

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    Re: MPC3002 Can't do a printer automatic colour calibration

    Quote Originally Posted by solorajder View Post
    Hi,

    I try to do a printer automatic colour calibration but I don't have a options to choose on screen, only for copier is on screen.
    ACC.jpg
    Also I can't get to Printer SP mode.....when I press Printer SP I get this, others SP works fine.
    Printer SP.jpg
    The printer is working normally, machine have latest firmware.
    Strange....Any idea?
    I would appreciate any advice.
    User Tools> System Settings> Administrator Tools> Assistance Mode Lock>
    Off
    • This action allows you to unlock the machine and allow access to all the SP codes.
    • The personnel in charge can therefore carry out the required interventions on the machine and also
    turn it off and on again. It is not necessary to ask the Administrator to login
    each time the machine is turned on.
    2. Enter SP mode and set SP5169 to "1" to use the printer bit switches.
    3. At the end of the assistance on the machine:
    • Change the setting of SP 5169 from "1" to "0".

  10. #10
    Service Manager 1,000+ Posts
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    Re: MPC3002 Can't do a printer automatic colour calibration

    "setting change" is on the display (see second photograph) when opening the printscreen on your machine.
    So, your machine is bussy trying to run a change (or something).
    Is there an extra (scan)program on board of this machine?

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