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  1. #1
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    MPC3504 Can't get into SP mode

    We just purchased a used MPC3504. We cannot get into service mode. Admin authentication is off. Service mode lock is off. We can get into 143 service mode. Is there even a way to change the key combination for service mode? We tried 107 instead of the normal way just to be safe but still no luck.

    Thanks

    *Update 1* Just updated firmware on the machine and smart op panel to be safe. No change

    *Update 2* After speaking with a Ricoh trainer he had us try 107107 and it worked. Very weird.
    Last edited by illude2; 2 Weeks Ago at 10:25 PM.

  2. #2
    How'd ya manage that? 500+ Posts zed255's Avatar
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    Re: MPC3504 Can't get into SP mode

    Some do not want to remember the new SP combination and therefore change it to the old one, only it has to be six digits so they use 107107.
    Zed
    One out of four people is mentally unbalanced.
    Think of your three closest friends...
    If they seem okay, then You're The One.

  3. #3
    Service Manager 2,500+ Posts
    MPC3504 Can't get into SP mode

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    Re: MPC3504 Can't get into SP mode

    Quote Originally Posted by illude2 View Post
    We just purchased a used MPC3504. We cannot get into service mode. Admin authentication is off. Service mode lock is off. We can get into 143 service mode. Is there even a way to change the key combination for service mode? We tried 107 instead of the normal way just to be safe but still no luck.

    Thanks

    *Update 1* Just updated firmware on the machine and smart op panel to be safe. No change

    *Update 2* After speaking with a Ricoh trainer he had us try 107107 and it worked. Very weird.
    Once in service mode you can set it back to default with SP5081.

    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

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