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  1. #1
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    I need c2503 Firmware

    Hi, I have a problem with a Ricoh c2503, random codes and sometimes the copier shows a message requesting a user key, the customer restart the copier and the problem disappears.

    I think is a software problem.
    Someone can help me with the firmware
    thanks!

  2. #2
    Copier Technician 100+ Posts
    I need c2503 Firmware

    mga's Avatar
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    Re: I need c2503 Firmware

    Quote Originally Posted by darwinabad View Post
    Hi, I have a problem with a Ricoh c2503, random codes and sometimes the copier shows a message requesting a user key, the customer restart the copier and the problem disappears.

    I think is a software problem.
    Someone can help me with the firmware
    thanks!
    Try user copier tech for firmware

  3. #3
    Service Manager 5,000+ Posts
    I need c2503 Firmware

    Phil B.'s Avatar
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    Re: I need c2503 Firmware

    bfore that you need to determine WHAT is causing the issues.

    firmware is NOT a fix all

  4. #4
    Retired 10,000+ Posts slimslob's Avatar
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    Re: I need c2503 Firmware

    Why don't you post what the codes are that you are getting. We can then let you know what you need to fix. To me it sounds like you have some one playing games with the machine.

  5. #5
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    Re: I need c2503 Firmware

    thank you for your responses, in this machine I see 991, 997, 442, 816-90, 816-01, 816,26, 553-04, 202, 670 all codes in three days
    Iwill change the hard disk

  6. #6
    Copier Technician 100+ Posts
    I need c2503 Firmware

    mga's Avatar
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    Re: I need c2503 Firmware

    You have some strange errors could try before any parts
    Clear nvram NOT 1 & 2 but all the others.
    Format hard drive
    Update firmware

  7. #7
    Retired 10,000+ Posts slimslob's Avatar
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    Re: I need c2503 Firmware

    Most of those Service Codes are related to Energy Save or recovering from energy save. Since a lot of the off timers default to 1 minute, if they have not been changed, the Energy Save system can malfunction. Change to where there are no two things timing out at the same setting. Set them to sequentially time off. Application first then auto log off if User login used and finally power down.

  8. #8
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    Re: I need c2503 Firmware

    Quote Originally Posted by slimslob View Post
    Most of those Service Codes are related to Energy Save or recovering from energy save. Since a lot of the off timers default to 1 minute, if they have not been changed, the Energy Save system can malfunction. Change to where there are no two things timing out at the same setting. Set them to sequentially time off. Application first then auto log off if User login used and finally power down.
    Yes, just that had thought, since the error happens when you wake up from energy saving(in most cases)

  9. #9
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: I need c2503 Firmware

    Quote Originally Posted by darwinabad View Post
    Yes, just that had thought, since the error happens when you wake up from energy saving(in most cases)
    tell machine :just keep working" dont sleep"

  10. #10
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: I need c2503 Firmware

    Set System SP 5-191-001 to 0 (Power Str Set)

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