Ricoh MPC4503 with Bridge Unit and SR3140 torn edge and wrinkling

[bdesire]

Hello, I’m getting a small tear and wrinkling in one in maybe thirty or forty sheets of paper. So far I’ve replaced the heat sleeve, press roller, transfer roller assembly and drive unit for the feed units with no luck. Any ideas will be appreciated. The copy paper being used is Quill 20lbs.

[mga]

This is usually the fuser did you replace oem sleeve assy & oem pressure roller

[mikadonovan]

Since you included the finisher type in the post title, I have to ask. Have you disconnected the finisher and tried printing without it? If all is good, then you may have to adjust the angle of the finisher entrance guide. They get bent easily and will cause misfeeds.

[fshead]

did you try running legal or other trays?
try running not to sorter?

[fshead]

did you open a fresh ream of paper and run?

[bdesire]

did you open a fresh ream of paper and run?

Yes I ran a fresh ream of paper, however I will go back with a different brand and see if it makes a difference.

[bdesire]

did you try running legal or other trays?
try running not to sorter?

The only tray that gives any trouble is the first tray which is letter long edge feed only. I ran it without the bridge and finisher with a small amount of wrinkling but no tear in the paper edge.

[bdesire]

Since you included the finisher type in the post title, I have to ask. Have you disconnected the finisher and tried printing without it? If all is good, then you may have to adjust the angle of the finisher entrance guide. They get bent easily and will cause misfeeds.

Can I get a little more info on adjusting that guide. Thanks

[bdesire]

This is usually the fuser did you replace oem sleeve assy & oem pressure roller

Yes all OEM parts have been replaced. It's just uncommon maybe two or three out of a ream will be damaged.

[mga]

If only happens on tray one would of been good to see some samples but could be feed rollers and limiter