Client is getting smudges all over page. Especially first thing in the morning it is the worst. Replaced drum, blade, transfer assembly and developer is not very old. Any ideas?
Smudges.jpg
Client is getting smudges all over page. Especially first thing in the morning it is the worst. Replaced drum, blade, transfer assembly and developer is not very old. Any ideas?
Smudges.jpg
damp paper, if you leave the paper in the first drawer install a heater, all the original materials toner, fusing?
A bigger picture of the sample would help.
Have seen the drums get a weird "buil-up" on them that can be cleaned off.
Toner recycling section in Drum unit can get "full" and dump waste/ recycled toner on drum during first few prints.
You say developer not that old, but you could try swapping dev unit, just to be sure. Make sure you clean magnetic roller in dev. unit. (gets a black coating on it. Scotchbrite it until it's silver again.
Fuser guides clean?
Fuser Rollers clean?
There are numerous threads about quality issues on the 35/45 and 40/50 ppm model caused by filming building up on the development roller. I noticed that you did not mention the charge roller and charge cleaning brush roller. Were they replaced at the same time as the drum? If not, why not?
For some reason I hve a feeling that the 5002 is not using Genuine Ricoh toner and developer.
Regards Mark
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Ok I will try later to get better samples. Yes I scrubbed dv roller and replaced charge roller. Yes it is genuine Ricoh supplies
Your name is “mrfuser”, but you seem to leave out the fusing aspect of things in a lot of your posts.
What kind of paper are they running? Thickness settings correct?
There are literally only 4 things to check completely . Dev. unit, PCU, transfer, fuser. If those are all good, then someone just has dirty fingers.
Omertà
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