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  1. #1
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    ricoh Aficio MP C4502

    Hello All I am pretty sure after reading a bunch of thread and also seeing that around december 13 scanning stopped working its an issue with windows 10 and the firmware. here is a pic of the current version on the machine
    20200306_114822_HDR.jpg
    does anyone have the newer firmware and willing to trade or something to help me resolve this issue? thanks
    asking for my boss. I've been a tech for 20 years and my boss for 45

  2. #2
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    Re: ricoh Aficio MP C4502

    Without going the firmware route there is scan to FTP, Scan to Email and Scan to the Document server of the copier.

  3. #3
    Senior Tech 100+ Posts CopyBats's Avatar
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    Re: ricoh Aficio MP C4502

    Quote Originally Posted by mincopier View Post
    Without going the firmware route there is scan to FTP, Scan to Email and Scan to the Document server of the copier.
    ^^^^ All free and great options or you can purchase a NAS device. This way the scans are being placed in a central place, you can control access to users and its not taking up space on your pc.
    If it works, don't touch it.

  4. #4
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    ricoh Aficio MP C4502

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    Re: ricoh Aficio MP C4502

    If you had specified your city and state we could recommend a competent dealer to contact to have it done correctly. If you try to do it yourself and crater the C4502, it comes out of your pocket. If a dealer tech makes a mistake, the dealer has to make it right.YouTube

  5. #5
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: ricoh Aficio MP C4502

    scan to ftp using fileszilla server is free and easy to setup if you don't get the firmware. Another option is to upgrade machine

  6. #6
    IT Manager 10,000+ Posts bsm2's Avatar
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    Re: ricoh Aficio MP C4502

    Quote Originally Posted by CopyBats View Post
    ^^^^ All free and great options or you can purchase a NAS device. This way the scans are being placed in a central place, you can control access to users and its not taking up space on your pc.

    Nas drive will not work if its been update to block smb1

  7. #7
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: ricoh Aficio MP C4502

    Quote Originally Posted by bsm2 View Post
    scan to ftp using fileszilla server is free and easy to setup if you don't get the firmware. Another option is to upgrade machine
    Don't forget to search the forums relating to Filezilla as well.
    I uploaded a how to-set up guide a while back.

  8. #8
    Senior Tech 250+ Posts
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    Re: ricoh Aficio MP C4502

    Quick and easy FTP works great also. Not as robust but gets the job done.

  9. #9
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    ricoh Aficio MP C4502

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    Re: ricoh Aficio MP C4502

    Quote Originally Posted by Oze View Post
    Don't forget to search the forums relating to Filezilla as well.
    I uploaded a how to-set up guide a while back.
    his answer is ALWAYS FTP...

    problem is a lot of NA do NOT want FTP in their servers

  10. #10
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: ricoh Aficio MP C4502

    Quote Originally Posted by Phil B. View Post
    his answer is ALWAYS FTP...

    problem is a lot of NA do NOT want FTP in their servers
    true...I tend to use it for mom and pop businesses and even then as a last resort.

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