Regards Mark
FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.
RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.
https://copierservices.simdif.com
Regards Mark
FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.
RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.
https://copierservices.simdif.com
You all are not understanding. These machines have an automatic firmware update feature built in, it just needs to be turned on. Simple as that, even an end user could do it if they just googled how to get into service mode and then turned on SP5886-111
I do not think Ricoh UK would be advising someone to go to that link. They have never mentioned it on ricoh technical website or any of the other communications we get. When speaking to the guys at Level 2 they always suggest my-ricoh.com or send the files you need directly from my experience.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
I don't reply to private messages from end users.
Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
Automatic firmware updates on newer models is just activating the SP (SP8-886-xxx if I recall) and ensuring the common cert is written as a 2048 bit cert, SP5-870-x. No @Remote required. Early models supporting this may need an initial manual update to make the appropriate SP available.
Thanks all
I've got an agreement with Ricoh, they wasn't aware of any websites selling their firmware, but would look into it.
Have a nice day.
- Carol.
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