Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

[mga]

This is correct, if they are on @remote as I remember.

+1 correct and only available to dealers

[mga]

Hi all

As a aftermarket dealer of refurbished copiers, we are in need of legal way to get newest firmware for Ricoh (Mostly MP Cxx04 and IM Cxxxx).

My my have worked for Ricoh and are used to do updates. They pointed me in the direction of this company (Firmware Update - Printer & Copier Firmware) but can't really tell if they legit or sells pirated firmware.

Take care - Carolina

Hi this should ONLY be available to credited ricoh service engineers but keeping your machines firmware up to date is the best way to keep machines more reliable you can get copier firmware from other sources have a look around on some threads and private message them

[anothertech]

You all are not understanding. These machines have an automatic firmware update feature built in, it just needs to be turned on. Simple as that, even an end user could do it if they just googled how to get into service mode and then turned on SP5886-111

[paulg]

If as the second of your post tends to indicate Ricoh in some way directed you to the link you provided, then I would say that they are legit. All I can say for sure is that my security software did not block the link.

If on the other hand, you are in some way affiliated with that website, you're in London their in London, then you are in violation of "General Rule 8. Advertising - Posting or replying to posts for the express purpose of referring others to another commercial website is not allowed, If you want to advertise here please see this link (our paid advertisers are exempt from this rule but please don't over do it)" and need to purchase advertising.

I do not think Ricoh UK would be advising someone to go to that link. They have never mentioned it on ricoh technical website or any of the other communications we get. When speaking to the guys at Level 2 they always suggest my-ricoh.com or send the files you need directly from my experience.

[tsbservice]

You all are not understanding. These machines have an automatic firmware update feature built in, it just needs to be turned on. Simple as that, even an end user could do it if they just googled how to get into service mode and then turned on SP5886-111

So I simply asked how it actually works. Care to explain as some other Ricoh techs are not convinced

[copier tech]

You all are not understanding. These machines have an automatic firmware update feature built in, it just needs to be turned on. Simple as that, even an end user could do it if they just googled how to get into service mode and then turned on SP5886-111

^ Exactly this ^

Set SP5-886-111 to 1 & I also set SP5-886-112 to 0 (auto update when machine is idle)

[zed255]

Automatic firmware updates on newer models is just activating the SP (SP8-886-xxx if I recall) and ensuring the common cert is written as a 2048 bit cert, SP5-870-x. No @Remote required. Early models supporting this may need an initial manual update to make the appropriate SP available.

[slimslob]

^ Exactly this ^

Set SP5-886-111 to 1 & I also set SP5-886-112 to 0 (auto update when machine is idle)

Bear in mind, this is only available on the xx04, xx54 and the IM models. Not on any previous models.

[Carolina]

Thanks all

I've got an agreement with Ricoh, they wasn't aware of any websites selling their firmware, but would look into it.

Have a nice day.

- Carol.

[sandmanmac]

Thanks all

I've got an agreement with Ricoh, they wasn't aware of any websites selling their firmware, but would look into it.

Have a nice day.

- Carol.

The Link you provided is operated by copier tech who has weighed in on this thread, and also posts the link in many of his replies and you'll notice that he also includes the link in his signature line.
I have no idea about the legality of it