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  1. #21
    Field Supervisor 500+ Posts
    Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

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    Re: Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

    Quote Originally Posted by anothertech View Post
    These machines you have listed have the firmware update function built it, it just needs to be turned on. Set Sp5886-111 (auto update setting) to 1(on)
    have not heard of this method before. i know how to access and enable the SP mode that you mentioned. after a reboot should it pop-up and run the update in the same fashion that it would if i were updating from a SD card? or is there a specific scheduled time that it runs? i am testing this in office on a MPC3504ex. i did see see that you can schedule a time for it to not start, nor stop that update at a specified time. i read that it looks at the server every 76 hrs. does it take that long before the first update? or should it begin after a reboot if a new version is available?
    thanks for your input.
    Last edited by dalewb74; 03-23-2020 at 10:33 PM.

  2. #22
    Service Manager 1,000+ Posts
    Legal way to get firmware for Ricoh MP Cxx04- IM CXXX


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    Re: Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

    It will not start right away. You have to wait a few days, I don't know if it takes the entire 76 hours till it tries, but it does take at least a few days. If you are in more of a hurry, then you will have to update a different way. I just turn on the function at time of install and never have to be concerned with it again.

  3. #23
    How'd ya manage that? 1,000+ Posts
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    Re: Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

    Once the auto update SPs are enabled and the machine rebooted the update firmware button you see when entering into SP mode will work and allow you to force check / update. Historically this required an @Remote connection but it works on ARFU enabled machines as well.

  4. #24
    Field Supervisor 500+ Posts
    Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

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    Re: Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

    thanks again for the info. yeah that's kinda what i suspected would happen, since i didn't see it begin after a reboot. just wanted clarification.

  5. #25
    How'd ya manage that? 1,000+ Posts
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    Re: Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

    Firstly, the check and download is in the background and is well throttled, so you won't actually notice any action when it checks and downloads and queues the update.

    Secondly, there is a default 'prohibition' time, so ideally it will not apply an update during the normal / typical work day.

    Thirdly, it only checks in periodically, every few days if I recall and not necessarily following a reboot.

    Finally, certain conditions have to be met, things like idle time, no existing error states etc.

    So, generally speaking you will never actually notice the update process unless you trigger it manually.

  6. #26
    former propeller tester 250+ Posts
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    Re: Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

    so whats the easiest quick way to tell if a device has been auto updating and is up to date

  7. #27
    Service Manager 1,000+ Posts fshead's Avatar
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    Re: Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

    Quote Originally Posted by Carolina View Post
    Thanks all

    I've got an agreement with Ricoh, they wasn't aware of any websites selling their firmware, but would look into it.????????????
    WTF?????????
    YOU CAME ON WITH """As a aftermarket dealer of refurbished copiers,""..

    YOU SOUND VERY FISHY ................AM I THE ONLY ONE FEELING THIS?

    Have a nice day.

    - Carol.
    I've got an agreement with Ricoh, they wasn't aware of any websites selling their firmware, but would look into it.????????????
    WTF?????????
    YOU CAME ON WITH """As a aftermarket dealer of refurbished copiers,""..

    YOU SOUND VERY FISHY ................AM I THE ONLY ONE FEELING THIS?

    Have a nice day.

  8. #28
    Retired 10,000+ Posts
    Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

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    Re: Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

    Quote Originally Posted by fshead View Post
    I've got an agreement with Ricoh, they wasn't aware of any websites selling their firmware, but would look into it.????????????
    WTF?????????
    YOU CAME ON WITH """As a aftermarket dealer of refurbished copiers,""..

    YOU SOUND VERY FISHY ................AM I THE ONLY ONE FEELING THIS?

    Have a nice day.
    And he/she doesn't even know how to properly reply with quote.

  9. #29
    Field Supervisor 500+ Posts Zaxxon's Avatar
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    Re: Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

    We are are here to help others and get help when in trouble, no one forcing anyone to answer or even read the post. Any feedback is appreciated, but once again it ends with mud throwing and negative comments. People are dying all around us right in this moment, please see the perspective and welcome to the real world.
    Please start you post with brand, model, problem.

  10. #30
    Copier Technician 1,000+ Posts
    Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

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    Re: Legal way to get firmware for Ricoh MP Cxx04- IM CXXX

    Quote Originally Posted by fshead View Post
    I've got an agreement with Ricoh, they wasn't aware of any websites selling their firmware, but would look into it.????????????
    WTF?????????
    YOU CAME ON WITH """As a aftermarket dealer of refurbished copiers,""..

    YOU SOUND VERY FISHY ................AM I THE ONLY ONE FEELING THIS?

    Have a nice day.
    Same here very suspicious
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

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