Originally Posted by
RustySprocket
Thanks for all the replies everyone, very much appreciated. Lots of good stuff there. I will check out the connector and the flapper and solenoid. Sounds like a good possibility.
One more thing i want to bring up, if i may. The customer also reported that a separate copier from this one, but same model, will randomly go to sleep in the middle of a job. I have not witnessed this in person, which makes it really difficult. Firmware is up to date. She says she has to constantly bring the machine out of energy save while shes printing her jobs. All of the sleep timer settings are set for 60 minutes, 30 minutes, depending on which timer.
I know theres not much there to go off of, just wanted to see if anybody had heard of anything like that.
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