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  1. #1
    Senior Tech 100+ Posts hosennet's Avatar
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    Mp c4504 java update problem

    Hi all
    Looking remote install manager for java vm v12 edc.ifu update

    Help me please

    Best Regards
    Last edited by hosennet; 04-06-2020 at 06:04 AM.

  2. #2
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    Re: Mp c4504 java update problem

    No remote firmware update available, only by SD Card

  3. #3
    Senior Tech 100+ Posts hosennet's Avatar
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    Re: Mp c4504 java update problem

    Quote Originally Posted by zoor View Post
    No remote firmware update available, only by SD Card
    How to update java vm v12 (file : D2415579W_edc.ifu)

    Thanks

  4. #4
    Field Supervisor 500+ Posts Zeldaman's Avatar
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    Re: Mp c4504 java update problem

    Hi there!
    The correct No. is D2415579W. Download it, unzip it and the last folder named SDK is stored on an empty (! use the new sd-formater from RICOH)
    SD-card (max 4GB). MFP out, insert in slot 2, fire up the engine and wait. After 3-5 min you get a message with the ending "succeslull". MFP out, remove card, thatīs all.
    Greetings...

  5. #5
    Copier Technician 1,000+ Posts
    Mp c4504 java update problem

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    Re: Mp c4504 java update problem

    Quote Originally Posted by zoor View Post
    No remote firmware update available, only by SD Card
    +1 only by sd card it's in the service manual
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

  6. #6
    Service Manager 1,000+ Posts
    Mp c4504 java update problem


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    Re: Mp c4504 java update problem

    Were did you get that edc.ifu file?

    I think you are correct in saying that you need Remote Install Manager to use that file to update java remotely.
    Last edited by anothertech; 04-06-2020 at 06:29 PM.

  7. #7
    Copier Technician 1,000+ Posts
    Mp c4504 java update problem

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    Re: Mp c4504 java update problem

    I think you can only update java from sd card not remotely I've looked on my ricoh and under java firmware there only manual download available in the uk. Unless it's done with @remote but not sure if you can I will look into this
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

  8. #8
    Service Manager 1,000+ Posts
    Mp c4504 java update problem


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    Re: Mp c4504 java update problem

    Quote Originally Posted by mga View Post
    I think you can only update java from sd card not remotely I've looked on my ricoh and under java firmware there only manual download available in the uk. Unless it's done with @remote but not sure if you can I will look into this
    It can be done with Remote Install Manager on some machines, I am not sure about this machine, but I'm assuming it can be because the original poster here has the D2415579W_edc.ifu file. That is the type file that Remote Install Manager uses.

    I found the Remote Install Manager at the Ricoh
    http://rfg-esource.ricoh-usa.com/ site.

    I don't want to be misleading, I have never done the java remote update myself, but I have had tech support here in the US do it while I waited onsite, just not on this model.

  9. #9
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    Mp c4504 java update problem

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    Re: Mp c4504 java update problem

    Quote Originally Posted by anothertech View Post
    It can be done with Remote Install Manager on some machines, I am not sure about this machine, but I'm assuming it can be because the original poster here has the D2415579W_edc.ifu file. That is the type file that Remote Install Manager uses.

    I found the Remote Install Manager at the Ricoh
    http://rfg-esource.ricoh-usa.com/ site.

    I don't want to be misleading, I have never done the java remote update myself, but I have had tech support here in the US do it while I waited onsite, just not on this model.
    I think the point here is that they did it while you were at the machine to make sure that nothing went wrong at the machine.

  10. #10
    Service Manager 1,000+ Posts
    Mp c4504 java update problem


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    Re: Mp c4504 java update problem

    Quote Originally Posted by slimslob View Post
    I think the point here is that they did it while you were at the machine to make sure that nothing went wrong at the machine.
    Yes, I had replaced the hard drive and they were going to reload Streamline remotely, but first they wanted to update the firmware and java, which they did remotely. I took quite a long time for everything to load.

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