hello everyone, I have this client, a newspaper kiosk, which for more than 1 year has been telling me that the mpc2051 during the duplex copy of the identity card and health cards, rarely happens that cuts a piece of image during the second scan, I state that I have never seen the defect personally, but the client sent me a scan of the defect.it would seem that the software is being fooled by some watermark and believes it is copying money, and therefore applies protections (?).does anyone have any ideas?I attach the defect, I think you understand (the lower left part is cut, you can see a strip of the health card)
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