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  1. #1
    Service Manager 1,000+ Posts
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    c3002 "add toner" new developerbox

    Hoi,
    Plenty off toner in the original Ricoh tonerbottle.
    I've never had a toner pump broke on this model (nor 3001), so I think it is the developerbox (because +500K).
    But, will it delete the add toner message when initializing the developer(box)?
    Thank you for your help!

  2. #2
    Trusted Tech 50+ Posts UNICORNico's Avatar
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    Re: c3002 "add toner" new developerbox

    I know the question is going to be very obvious, but is toner OEM?

    1st - Cancels the warning, toner detection.
    2a -Prints the Printer's color pattern.
    3a -a - If the color does not come out "palt" (lack of mass), the sensing sensor may be failing and saturating the unit.
    - Clean the cartridge chip and the cartridge contacts
    3a -b - In case you are under mass, check if the ducts are clogged.
    - Some of the transport beaters may have stopped working.

    I'm waiting for the test results.
    ​Apologies for my English, it's not my mother tongue and I'm helping the translator.
    ALL WILL BE WELL

  3. #3
    Retired 10,000+ Posts slimslob's Avatar
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    Re: c3002 "add toner" new developerbox

    Set SP3045 Toner End Detection to 1. If the machine starts working, you most likely have a problem with the toner bottle detection board or the toner bottle. Check for bent contacts.

  4. #4
    Field Supervisor 500+ Posts
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    Re: c3002 "add toner" new developerbox

    Just change the pump anyway.

  5. #5
    Copier Technician 250+ Posts
    c3002 "add toner" new developerbox

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    Re: c3002 "add toner" new developerbox

    The pumps do give loading toner on mpc3002 series same as all with that pump design

  6. #6
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: c3002 "add toner" new developerbox

    Quote Originally Posted by slimslob View Post
    Set SP3045 Toner End Detection to 1. If the machine starts working, you most likely have a problem with the toner bottle detection board or the toner bottle. Check for bent contacts.
    It could also be the pump Slim.
    I turn off end detect and see if the toner supply is affected...pale copies usually mean the pump is shot on these old beasts.

  7. #7
    Retired 10,000+ Posts slimslob's Avatar
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    Re: c3002 "add toner" new developerbox

    Quote Originally Posted by Oze View Post
    It could also be the pump Slim.
    I turn off end detect and see if the toner supply is affected...pale copies usually mean the pump is shot on these old beasts.
    I like to use SP3045 because you get one of three things as a result:
    1. If the problem is with the toner bottle detection board or the toner bottle the machine will immediately start working with normal print density.
    2. If the problem is with the pump/hose the machine will immediately start working with light/faded print density.
    3. If the machine continues to show toner out, it is most likely a bad toner end detector.

    In case 1 above and it is the detection board, the machine can continue to be used while waiting for a new board. Should the bottle become depleted, the toner end detector will give a replace now warning 50 pages before disabling operation.

  8. #8
    Service Manager 2,500+ Posts
    c3002 "add toner" new developerbox

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    Re: c3002 "add toner" new developerbox

    Quote Originally Posted by Mark Bbb View Post
    Hoi,
    Plenty off toner in the original Ricoh tonerbottle.
    I've never had a toner pump broke on this model (nor 3001), so I think it is the developerbox (because +500K).
    But, will it delete the add toner message when initializing the developer(box)?
    Thank you for your help!

    What toner colour is it calling for? all 4 pumps are different but as a test you can swap them around to help troubleshoot.

    Let us eat, drink, and be merry, because tomorrow we may die!

    www.copierfirmware.co.uk

  9. #9
    Service Manager 1,000+ Posts
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    Re: c3002 "add toner" new developerbox

    I remember that for the old B&W models, if you initialize the developer, "add toner" message would disappear immediate.
    So, i took the risk and powered on (previous sp3902 to 1 for B.developer), and it is working fine, untill now.
    Copy quality is good.
    Thanks for your help.
    Greetings...

  10. #10
    Copier Technician 250+ Posts
    c3002 "add toner" new developerbox

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    Re: c3002 "add toner" new developerbox

    If it saying loading toner then replace it will be the pump if it says not toner it would be toner end dection sensor but only on cym no sensor on bk.

    Also check see if dev clutch is turning pull out dev unit if toner around the entrance of dev assy and in machine it will be the clutch

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