SR3210 Finisher not stapling properly Ricoh MPC4500

[Mobile_Wizard]

Hi all,

Looking for some help here - got a SR3210 finisher that is having problems when stapling - staples aren't being punched through the entire paper set - staples are bent incorrectly (crooked staples) - and when it does seem to staple - the staples aren't being bent all the way down completely (if that makes sense) (one side of staple is upright)

Hard to describe without pictures I know forgive me! I am not able to get to the machine currently - and i only had a 1 hour window to look at the machine previously.

No error codes on the machine - staple cartridge been replaced - I've removed the staple unit from the machine - no obstructions - no missing springs etc, gears are good - everything looks normal. Cheating the front door and watching the staple unit in operation everything looks normal - although some sheets in the set looked like they didn't make it all the way down to the staple unit.

This model has a staple unit accessible from the front of the finisher - and removable - i thought easiest to replace the whole unit considering it is removable - but the contractor is sending me parts diagrams for the same model - but it appears to have a turning staple unit - so now I am completely confused

Has anybody had a similar issue? I've attached a field service manual for the model i require - staple unit on pages 45-47 - (One with the green staple cartridge in it)

ANY help would be very appreciated, as I've inherited this problem because nobody wants to do the job.

Kind Regards
Liam

[davel]

3210 not made for MPC4500, is for 4504 and some others.

[copier tech]

3210 not made for MPC4500, is for 4504 and some others.

I would imagine poster meant IM C4500!

[Mobile_Wizard]

MPC 4504 sorry.

[TonerMunkeh]

Stapler could have died a quiet death, do you have one from another finisher you could try?

[skinnyb]

I never try to repair those staplers when the Jaws stop stapling properly. . Just get another, they are easy to replace.

Sent from my LM-V405 using Tapatalk

[Mobile_Wizard]

Would someone be able to verify the part number for the staple unit in question>?

AJ011030

Kind Regards
Liam

[copier tech]

Would someone be able to verify the part number for the staple unit in question>?

AJ011030

Kind Regards
Liam

Yes this is the correct P/N for the staple ass'y on the SR3210.


AJ011030.jpg

[Mobile_Wizard]

Thank you appreciate it

Although that picture was so small i could barely read it ha ha!

Thanks for highlighting it though - appreciate the effort you have gone to!

Regards
Liam

[copier tech]

Thank you appreciate it

Although that picture was so small i could barely read it ha ha!

Thanks for highlighting it though - appreciate the effort you have gone to!

Regards
Liam

The pic I posted was huge but for some reason this site reduces images down so small!