PROBLEM RICOH MP C5502

[tullio]

DIFETTO MPC5502.jpg
press and copy problem - the oven group is new. Inserted opc black from another machine, same problem.
The prints are clear.thanksthe prints are clear.

[8T2]

Does the toner rub off? Looks like a fusing pressure problem to me.

Edit: could also be a transfer/seperation problem if toner does not run off

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[FrohnB]

If Prints are fine then I would not suspect the fuser (oven).
If it's just a copy problem then it could be a number of things.
What have you done so far to try to fix??

Have you;
Cleaned the scanner glass?
Cleaned the optics?
Clear "Copier Application Memory in SP mode, and then Run ACC?
SBU good? Could try swapping with another one.
Copier settings (Density, Text/ Photo, etc). correct?

Let us know what you did before you replaced fuser (oven), and PCU.

[copier tech]

DIFETTO MPC5502.jpg
press and copy problem - the oven group is new. Inserted opc black from another machine, same problem.
The prints are clear.thanksthe prints are clear.

You say the fuser (oven) is new what part number was it? as the MP C3002 fuser is not the same.

[BsK]

Are you using Genuine Ricoh toner?

I've come across a couple of non gen Black toners in specific that cause cold off-setting similar to your example

[Gary k]

I have had a piece of paper follow the transfer belt, It caused the print to smear like this. The paper gets just past the top of the of the belt unit and cannot be seen from the side, the ITB needs to be removed to get the paper out.

Gary

[slimslob]

The first things I always did on color machine with light copies was to clean the optics and then run Auto Color Calibration in User Tools. More often than not that was all that needed to be done.

[Phil B.]

The first things I always did on color machine with light copies was to clean the optics and then run Auto Color Calibration in User Tools. More often than not that was all that needed to be done.

+1 on this. IMHO this should be the 1st thing done to any color machine that has PQ/CQ problems.

[wilez]

Weak exposure lamp or power output to lamp is not enough get full brightness. Clean and inspect optics and check SC's for exposure errors.

[mikadonovan]

Clean optics, ID sensors and then run acc for all modes.