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Thread: Ricoh MP 2553

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    Ricoh MP 2553

    Ricoh MP2553 prints blank copies. This started after client installed new toner.

  2. #2
    Service Manager 2,500+ Posts
    Ricoh MP 2553

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    Re: Ricoh MP 2553

    There's no logical reason that this would happen simply from replacing a toner bottle in this model.
    ....and it sounds like you haven't even gone to look at it.
    How about doing that and then actually providing some proper information if you can't resolve it!

  3. #3
    Service Manager 5,000+ Posts
    Ricoh MP 2553

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    Re: Ricoh MP 2553

    Quote Originally Posted by Khumz View Post
    Ricoh MP2553 prints blank copies. This started after client installed new toner.
    did they pull the TAB?

    properly seat the toner?

    any errors recorded?

    have you been to the site?

    you need to provide more info for us to help you.

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    Retired 10,000+ Posts slimslob's Avatar
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    Re: Ricoh MP 2553

    The only reason that I know of where just replacing the toner bottle would cause blank copies would be if there was a lot of spewed toner on the toner bottle holder rails and it got dumped down onto the entire length of the shield glass. If that is the case do not remove the shield glass to clean it until you have vacuumed all the toner on, above and around the glass. If toner falls into the laser housing you will have a major problem.

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    Re: Ricoh MP 2553

    Quote Originally Posted by slimslob View Post
    The only reason that I know of where just replacing the toner bottle would cause blank copies would be if there was a lot of spewed toner on the toner bottle holder rails and it got dumped down onto the entire length of the shield glass. If that is the case do not remove the shield glass to clean it until you have vacuumed all the toner on, above and around the glass. If toner falls into the laser housing you will have a major problem.
    Yes toner was spewed all over the place, down into tray 1 and 2, all over developer unit. I vacuum cleaned the entire machine, put it together and its shooting blank copies. No error codes showing.

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    Field Supervisor 500+ Posts Polarbear's Avatar
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    Re: Ricoh MP 2553

    hi

    Make a print and stop it midway. Open the right door and check if there is image on the drum. If not start by checking if the gear that turns the mag roller on the back of the pcu is there. If that is missing there will be no image on the drum.
    Press the GREEN button!!

  7. #7
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    Ricoh MP 2553


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    Re: Ricoh MP 2553

    Quote Originally Posted by Polarbear View Post
    hi

    Make a print and stop it midway. Open the right door and check if there is image on the drum. If not start by checking if the gear that turns the mag roller on the back of the pcu is there. If that is missing there will be no image on the drum.
    that would be a good place to start and also
    How many copies on the drum and developer?
    Was it actually out of toner?
    Mixing gears broken?

  8. #8
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    Re: Ricoh MP 2553

    It is not detecting toner when doing the ID check
    => problem with toner supply:
    OR it is blocked somewhere OR drum / developer bias roller is not turning.

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    Re: Ricoh MP 2553

    Quote Originally Posted by Polarbear View Post
    hi

    Make a print and stop it midway. Open the right door and check if there is image on the drum. If not start by checking if the gear that turns the mag roller on the back of the pcu is there. If that is missing there will be no image on the drum.
    Everything seems intact, gear in position mug roller turning normal but there is no image the drum.

  10. #10
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    Re: Ricoh MP 2553

    drum charge problem

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